96.7% would refer friends and family to us

5 stars Verified customer

The employees at West Escondido are always very friendly and helpful. Been going there for many years

and plan to continue.

5 stars Customer since 2003

As usual, we were very pleased with the service to our vehicle. Your business

always does a good job and that is why we've been returning here for service

to our 4 vehicles for many years. And, we plan to continue.

5 stars Customer since 2013

Excellent, as always!

5 stars Customer since 2011

The service was great. I do have a concern. I tried to schedule an appointment on both Mon day and Tuesday this week, using the scheduling appointment screen. After entering the car information I pressed the schedule appointment button and was told a rep would be contacting me. It never happened. I told Michael about this. He said the message was never received. There is a problem somewhere. Anyway,I phoned in my request and was taken care of right away. Please check into the on-line ordering. Thanks

5 stars Customer since 2011

I guess my last one didn't go through. The staff at West Escondido,Automotive and Transmission are amazing. I know that my vehicle has been inspected completely, and that I will be fine on the road. I trust them completely, and their customer service is beyond excellent! Thanks, gentlemen for keeping me safe! Sincerely, Frankie

5 stars Customer since 2011

As always, excellent customer service! They go above and beyond. Thank you, Sincerely, Frankie

5 stars Customer since 2013

Tim continues to provide stellar service by consistently explaining everything I need to know to make the proper decisions regarding my vehicle.

Thanks Tim and thanks West Escondido Auto & Transmission!

5 stars Customer since 2014

I was most happy with my recent visit to West Escondido's service. They kept me informed as to what was going on with my auto. My questions were answered and work was done in a timely manner. My 15 year old Lexus runs, drives, and rides like new. Thanks West Escondido!.

5 stars Customer since 2017

If I could I would give 6 stars , from the time I went on line to make a appointment till the finish I was treated like I was their only customer

They not only gave me a ride home ,they came and picked me up to take me back to pick up my truck ,who does that .. What a great experience ,this is a class organization and I will be back

5 stars Verified customer

Great service! Thank you so much for ensuring I have both headlights and brake lights during my commute! You went out of your way to accommodate me on short notice! Thank you!

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