98.1% would refer friends and family to us

5 stars Customer since 2012

My appointment was quick and efficient, and both the doctor and clinician were very friendly and helpful.

Westgate Pet & Bird Hospital replied:

Thank you for the review! We appreciate you bringing Pepper in to see us and hope you all have a great week:)

5 stars Customer since 2017

I periodically have to board my conure, and Westgate is the only place I trust to provide bird-appropriate care. I wish drop off were faster, but other than that I have no complaints.

Westgate Pet & Bird Hospital replied:

We appreciate you taking the time to offer feedback! Gordy is a great little bird and we are happy to have him visit with us from time to time. We are aware that we have room to improve on the efficiency of boarding check-ins, and we are definitely looking for ways to make it a smoother process. Thanks again for your comments and have a wonderful week:)

5 stars Verified customer

Wonderful staff, I really liked how the staff was not condescending in any way, shape or form while explaining information about our pets' care. That is a very valuable thing that is not seen often in animal care.

Westgate Pet & Bird Hospital replied:

Thank you for the feedback! We're happy to hear you had an informative visit and your pets received the care they needed. We hope you all have a spectacular week:)

5 stars Customer since 2000

The staff at Westgate Pet & Bird are very friendly, helpful and kind. Each visit is a good one. Kudos also to Dr Brandt.

Westgate Pet & Bird Hospital replied:

We appreciate you taking a few minutes to offer feedback on your visit. We will certainly pass the kudos on to Dr. Brandt and the rest of the staff:) Give Ms. Roxy some scratches behind the ears from us and have a super week!

5 stars Customer since 2011

I really liked Dr. Doll.

Westgate Pet & Bird Hospital replied:

Thank you for taking the time to review us! We like Dr. Doll, too. She's a great addition to the Westgate team:) Give the kitties some love from us and have an awesome week!

5 stars Customer since 2013

Westgate Pet & Bird Hospital saved my animals life. Both the Vet and Vet Assistant were so comforting and thorough through the process we went through. The front desk staff is always exceptionally nice and helpful and everyone is sure to make you and your pet feel welcome. I highly recommend westgate pet and bird hospital if you are looking for great care for your pets!

Westgate Pet & Bird Hospital replied:

Thank you for your kind words! We hope Oliver continues to improve and isn't too out of sorts about his new diet restrictions. Give us a ring if you have any questions or concerns. Rabbits definitely require specialized care and we appreciate your willingness to make the adjustments necessary to keep Oliver healthy and happy:) Keep up the good work and have a spectacular week!

5 stars Customer since 2000

As always the staff is incredible. Help me get my dog out of the car with a hurt leg & a nice young man carried him back to my car.

Westgate Pet & Bird Hospital replied:

Thank you for the feedback on your recent visit! We hope Mr. Cobalt is improving and would love to hear an update. We appreciate you sharing that fellow with us and hope you and the crew have a lovely week:)

5 stars Customer since 2017

Everyone here is so genuinely caring & welcoming. I love how they treat my pet. Plenty of parking, and I never have to wait long. I've tried other vet offices in Austin, and nothing compares to Westgate Pet & Bird Hospital. Highly Recommend.

Westgate Pet & Bird Hospital replied:

We appreciate you taking the time to review us! You are obviously very dedicated to Cloey's health and well-being and we are pleased to be a part of the team:) Give that gal some love from us and have a super week!

5 stars Customer since 2017

They take very good care of my pooch; kind of expensive though

Westgate Pet & Bird Hospital replied:

Thank you for the review! We're glad Ozzy got the care he needed:) We understand that veterinary care can seem expensive, but we assure you that we do our research to keep costs competetive. Feel free to ask for an estimate next time you are in. Our vets will be happy to help you determine what services are crucial and what can wait if finances are a concern. Have an awesome week:)

5 stars Customer since 2000

My cat Blue just completed his annual wellness visit. From the time I walked in the door to the time I left, I felt we were in good hands. Can't recommend Westgate Pet and Bird highly enough!

Westgate Pet & Bird Hospital replied:

Thank you for the review and for sharing Blue with us:) We're glad you had a positive experience. We appreciate your dedication to Blue's health and well-being and we're thrilled to be on the team! Have a wonderful weekend!