The doctor is extremely professional, on time, performs all tests quickly with no discomfort to the patient. The staff is very professional, and patient, as I am new to the "needing glasses" customer. I would strongly recommend West Hills Vision Care. I always have a great experience, and they all make me feel welcome, even when I miss a few appointments(okay almost all appointments). Most of all, they are fun to work with, and they do an excellent job with me, especially when it comes to picking out frames...they take the time to find the right frame for the work I do.