87.7% would refer friends and family to us

5 stars Customer since 2023

Incredible!! Casey is brilliant. And Cassi, at reception is excellent too.

5 stars Verified customer

Excellent service

5 stars Customer since 2023

Very nice service

5 stars Customer since 2023

I get massages every 6 weeks and this massage by far was the best. 5Star plus!

3 stars Customer since 2023

My facial was fantastic! Gave great tips for my skin! She did an amazing facial massage! Highly recommend! My ... Read More

The Spa and Salon at The Westin Sarasota replied:

Mrs Schierman, Thank you for your feedback. It is very helpful to us. We are very sorry to hear that your daughter's massage did not meet her needs and we are very glad you shared that information to give us the opportunity to improve. Do not hesitate to reach out directly if there is anything we can do to improve your daughters experience. We are a small space but do plan to expand in the coming years. Thank you for choosing The Spa at The Westin Sarasota. We do hope we will see you again

5 stars Verified customer

Emily was fantastic!

1 stars Customer since 2023

I decide to come to The Westin Spa was closed. I arrive and the facilities were beautiful, the staff was nice but I didn ... Read More

1 stars Customer since 2023

I went to the Westin Spa because the one in the Ritz was closed due to remodeling. The staff at the Westin was very nice ... Read More

The Spa and Salon at The Westin Sarasota replied:

Ms Davison, Thank you for your feedback. We do understand that not every therapist is for every body.. We would love for you to experience one of our other massage therapists on us.

3 stars Customer since 2023

The showers did not drain, music was a little.too loud in the massage room.

The sink in the common area would not drain. ... Read More

The Spa and Salon at The Westin Sarasota replied:

Mr Castellano,

I am so sorry to hear that your experience did not live up to your expectations. Thank you for taking the time to let us know. I do wish you would have communicated this to us on the day of your visit. We could have done something to make you more comfortable and rectify the other issues. I do hope that you will change your mind and return in the future to give us another opportunity .

5 stars Customer since 2023

Amazing!