3220 Horizon Drive
Springfield, IL 62703

Mon - Fri: 7:30AM - 6:00PM

Sat: 7:30AM - 12:00PM

Sun: Closed

99.5% would refer friends and family to us

5 stars Customer since 2016

My dog Remy comes out tail wagging and that tells me everything. Staff are friendly and experienced with people too although I am not the one that counts.

5 stars Verified customer

West Lake made us and our new puppy feel at home! There was no waiting to be taken into a room, lots of pets and treats, and a wonderful rest stop outside for the dogs. You can tell the minute you step inside the building that they all truly care about the animals and want to help in any way they can!

5 stars Customer since 2021

Got us in ASAP! Took good care of my dogs

5 stars Customer since 1999

Dr. Houmes is amazing! Her knowledge and her caring demeanor ensures a calm and comfortable visit. The same is true for Dr. Hill.

5 stars Customer since 2004

I love Dr Hill and she took extra time with us and our Libby girl. She checked her and double checked her. She listened to all our concerns. Reception was friendly welcoming and efficient. Tech that came in first was very friendly and efficient took notes about our visit. Always a great experience at West Lake and with people that care about our fur babies

2 stars Verified customer

Went to pick up some flea and tick, to our surprise after reviewing our account, they decided we owed them $20 from 8 months ago, we always pay full amount at time of service, hopefully their record keeping is in order, we always get a printed receipt to have proof of vacs

5 stars Customer since 2007

As always, we had a great experience at West Lake. All the receptionists and techs were friendly and helpful. Dr Homes was awesome as usual! I can’t imagine taking my babies anywhere else.

5 stars Customer since 2020

The best way to sum it up is....

We will never go anywhere else again!

West Lake Animal Hospital was fantastic!

5 stars Customer since 2021

The girl who can into the room before the vet was amazing with “The Beast”. Everyone there, including the ladies at the front desk were so sweet to Beast and genuinely seemed to love him. The vet Dr. Houmes was amazing with Beast and they sat on the floor at his level to treat him. I really appreciate the entire staff. P.S. so did Beast!

5 stars Customer since 2002

Good experience. Very thorough and caring staff