98.5% would refer friends and family to us

5 stars Customer since 2016

The staff and the doctors are great

5 stars Customer since 2021

My pup just got spayed. The experience has been easy, starting from quotes and scheduling. Reasonable prices. Discussed every aspect from meds, eating, small walks, etc. I felt completely prepared to care for her afterwards. They truly care about your pet and you being comfortable and having a good experience. We love West Lake!

5 stars Customer since 2020

Dr. Benson is very knowledgeable and the staff is helpful and friendly. They run on time which is great. No long waiting periods.

5 stars Customer since 2013

We are very thankful for the care you guys provide to our 5 pets. The service is always honest and fair. We will continue to come always!

4 stars Customer since 2012

Fast service. on time with good communication

5 stars Customer since 2019

Always amazing service and they always call q day or two after to check up on your pet!

5 stars Verified customer

Doctor Benson is awesome! He has great suggestions and is willing to listen to any concerns you have. West Lake had the best price for neutering our dog we could find other than the humaine society which had a 3-5 month wait time. All the staff is really great and personable as well.

3 stars Verified customer

My experience with them this time was not as good as I usually have. My dog had surgery and they didn't call in a couple of days to see how he was. Normally they do. The vet did a good job with the surgery though. Also stitches normally come out after 2 weeks but the Vet said 3 instead. I tried to compromise with the girl to come a couple days earlier because of work and she refused. The new girl is not a good addition to the once wonderful team they had.

5 stars Customer since 2017

Super fast, and great quality service!

5 stars Customer since 2014

Staff is very friendly and keeping us in the car makes me feel safe.