I brought my 1 year old pup here because of an injury that happened to the grooming place nextdoor. Besides the friendly front desk staff and the great coffee maker, I was completely unimpressed by the vet and their protocol. While I was still filling out the form in the lobby they took my pup (without me) to the back so the vet and tech can examine her . First of all , I have NEVER been to a vet office where they examine my pet without me being present! Then they escorted me to a room where they informed me that the vet will come speak to me . Once he arrived, there was no sign of my pup !! WTH?! Already I felt extremely uncomfortable and for a very young vet to come in without her , even made me more upset ! And to top it off his “diagnosis “ was an assumption that she had a skin infection when she clearly had small punctures on her belly ! It sounded more like a “cover up” to protect themselves since the grooming and vet are managed by the same company. Smh, definitely not coming back!