Our three cats are almost 17 years old, patients of yours almost since we got them as 8-week-old kittens from the Humane Society. We have total faith in the veterinary staff (obviously that "17" says something about the quality of diagnoses and treatments you have provided). We do appreciate the prompt and personal responses we have gotten to our questions/concerns: emails and phone calls from the staff including from the Drs.!
100% satisfied...well, except for those two heavy entrance doors.