I recently had my first semi-annual dental cleaning since the start of the COVID-19 pandemic and it was a great visit. The procedures that West Newton Dental and the entire staff follow are very thoughtful and provide comfort that all necessary precautions are taken. I felt very safe during my appointment. West Newton Dental is providing a positive example of how to successfully reopen a dental office during this challenging period.
My appointment with Debbie was great, as usual. But the front desk must not have told her I arrived, since I waited 25 min and then I asked again at the front desk and she came right out. She was waiting for me. I arrived at 12:47pm and did get called back until 1:15pm because the front desk staff didn't check me in appropriately. This has actually happened before.