98.5% would refer friends and family to us

5 stars Customer since 2017

We took our Dutch rabbit in for his first veterinary experience to get neutered. The staff was wonderful and made sure to speak to my daughter, who saved and takes responsibility for her bunny. He's doing well and we will certainly continue going to Westown for our pet needs.

5 stars Customer since 2017

The staff is great to work with; we had a very positive experience and are looking forward to coming back!

4 stars Customer since 2017

The staff took great care of our dog after her procedure. Wish we lived closer so they could be our always vet. Thank you!

5 stars Customer since 2017

Very professional starting with the phone call. The woman was very polite and outgoing. I just needed vaccines and they have half-price vaccinations on Tuesday. I got in that day.

5 stars Customer since 2016

Super friendly and knowledgeable staff.

5 stars Customer since 2017

Seems like it was good care, my only concern is the moment we got home and out of the car my dog has severe diarrhea, and it has persisted for the last 3 days. I dont know if this was stress, or something else.

5 stars Customer since 2016

Easy scheduling, attentive and caring treatment of our kitty. I felt that we were provided good care and great advise for pet.

5 stars Customer since 2017

Very friendly staff to our nervous senior dog.

They allowed us to show the vet the dental issues we were concerned about by opening our dogs lips and mouth to expose the problem. Vet was very conscientious about our dogs nervousness around men. He explained everything thoroughly and answered all of our wuestions. Tech was very helpful in breaking down costs, where were far below our expectations. We plan on taking our two dogs to them for however long we can.

5 stars Customer since 2017

We are extremely pleased with the staff and service we received at Westown! Our pup needed a cleaning and several extractions ... they took amazing care of our girl including a call after her surgery was complete to let us know how everything went and how she did so well , thorough directions on post op care and a follow up call to check on her! We felt at ease leaving out pup in the care of Westown and will most definitely be back for routine care and shots!

5 stars Customer since 2017

Dr. Khatter, Tim, & Mae were outstanding with my family & our new little puppy Bentley! Great people who are very knowledgeable, kind, and caring. Great experience!

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Hello, Thank you for asking for feedback as I have had something on my mind. A couple months ago I came in for an IPL which was performed by Stacy. This was my first one since last year. Stacy did a good job like always but I feel as though the amount of time the procedure took and amount of zaps, it did not do nearly as much as the first time I underwent this procedure. The intensity was much greater than the last time too, so I was figuring the results would be better. Stacy told me she increased the intensity, yet I do not feel it yielded the same results. I honestly had most, if not all of the tiny veins that I was looking forward to getting rid of. Thank you for taking the time to read my review. Dawn L
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