Ronnie came out to see Misty and I couldn't have asked for better care for her. Misty came up lame over the weekend and we had no idea what the problem was. Ronnie worked with her until we found out exactly where her injury was and started treatment right away. She is doing so much better in just two days. I couldn't be happier with her care. The knowledge of the vets there is far superior to any other vets I know. We would never go anywhere else!
I had a very, very good experience with one of the veterinary technicians, and a woman who helped me with paying for and receiving the tube for a parasite test. However, while I was waiting for the one woman to get the container and the vet tech, an older woman at the desk was far below par with respect to customer service.
I picked up your brochure on boarding cats (well, your brochure with this in it). I asked about the dogs' space and cat boarding. I have to go to India for 3 weeks and am worried. This woman acted as if she was completely bored and uninterested. She wouldn't look at me, and said "um huh," repeatedly when I was talking to her, trying to obtain help. You can bet that I won't board my cats there if this woman is an employee.