After a long wait ( due to an unexpected medical issue with a horse) we were delighted to meet Dr. Zimmerman. We also had a long wait after the appt while staff entered information and follow up issues into the computer. Spent an hour and a half there in total. However, I believe that this was very atypical. Regardless, the time spent with Dr. Zimmerman was worth it. Not only was he warm and welcoming, he demonstrated superior expertise regarding our dog’s ortho issues (which are significant). As well, he discovered a heart condition which, if left untreated, could have had very serious consequences. We were also impressed by the kindness and professionalism of front desk staff. Last, but not least, Sarah was beyond kind while working with our dog. It was obvious that she loves animals! Long waits aside, this was one of the most informative appts we have ever had with a Vet. We felt welcomed and valued. I am so glad that we turned to Dr. Zimmerman for the complicated issues facing our dog. The drive from Pt. Clinton was worth it! We will definitely continue treatment with him.