The stylists are typically top notch. Recent addition Rebecca is fantastic, and I don't think I ever had a better cut/foil! My criticism would be cost and clarity of rates. Actual rates are always much higher than posted rates; and there is never clear explanation of the charges. Just had a cut and partial foil (long hair), which cost $126, was supposed to get 20% off, if I did then the actual cost would have been over $150. Posted rates say cut and partial foil start at $100. I don't mind paying, but would just like better info about what I am paying and why.