97.0% would refer friends and family to us

5 stars Customer since 2009

Had a great facial by Alethia. It was relaxing and at the same time educational.

4 stars Customer since 2010

Cece always does a great job. she knows how to cut to the curl and adjust for waves.

5 stars Customer since 2017

excellent job ! transformed my hair

5 stars Customer since 2015

Always a great experience at Wild Root - staff is friendly, sincere, and professional. I appreciate their stylist's expertise, suggestions, and commitment to quality service.

5 stars Customer since 2017

Wild Root is a fantastic salon with such talented hair colorists, who also perform gorgeous cuts - and they use the high end organic AVEDA products, which I love (and are cruelty-free!). My personal experience has been with Kyra, but I've seen the work and colors of the other providers, and they have all left their clients with gorgeous cuts/colors. For me, Kyra has been the best colorist, and has also given me the best cuts and services that I've received thus far. I have course, dark hair and I have been in the process of trying to be a cool (rather than warm/brassy) light brown/blonde, and I explained to Kyra how I wanted my hair to be / look and she understood perfectly, and executed exactly what I had envisioned perfectly THE FIRST TIME. I've been to other colorists/salons who have made a brassy / yellow color, or did not tone correctly, or did not perform what I had hoped and explained, and they're have to correct their first attempts, and it is such a process and waste of time.... Not too mention, extra unnecessary trauma to your hair with the extra colors/corrections they have to do when they don't get it right the first time. Kyra is a lifesaver - she is so knowledgeable about perfecting the color you want and also, formulating colors appropriate to your hair type (mine being course and with a lot of red pigment left once the black pigment is lifted). Kyra is not only an expert colorist who gives a stunning haircut, but also a genuine, honest, and truly phenomenal person and individual. She doesn't rush and takes her time to make sure you're satisfied, and her tireless work ethic never ceased to amaze me. I feel very lucky and thankful for finding her and this salon. Also, she is so fun to talk to and has great recommendation for movies/books/etc. if you ever want to consult her! I can;t wait to see her for my next hair service! Thank you for everything :)

5 stars Customer since 2009

Even if I have to wait a bit because my hairdresser had flight issues that morning, I enjoy my experience at Wild Root. It's a comfortable, relaxed environment and everyone there is very nice and accommodating. My end result with my foil and cut is always worth any wait as I walk out feeling renewed, in style and very pretty. They are also environmentally conscious and animal friendly with all their products. Thank you for the decades of caring for my hair, Wild Root!

1 stars Verified customer

i had a trainee take over an hour to cut hair, also i had to come back since it was so bad, then i had to pay for second appt

5 stars Customer since 2011

Lovely, professional and relaxing.

4 stars Verified customer

My stylist was very skilled and clearly worked with great precision. I'm very happy with the results. The one thing that bothers me about this salon is that they seem to put no value on my time. I always make a point of being on time for my appointments, and usually arrive at least 5 minutes early as I did today. Today my appointment did not start until about 5-8 minutes past the hour even though my stylist was in the back. This would not be worth mentioning except that it is definitely a pattern at this salon. Ironically I only ever get an apology for being kept waiting when it is obvious there is a good reason (e.g. busy with another customer). When I'm kept waiting simply because the stylist is late for work I have never even gotten a courtesy apology. Therefore I may seek another salon where I feel more valued as a customer.

4 stars Customer since 2017

always awesomeee.....

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