I had made a appointment for my children 6 month in advance, as always they call me a couple of days before i was suppose to arrive and concern the appointment, but the day of the appointment they cancel it without me knowing with no reason. and really did not give one.
they cancel my children's appointment that I made 6 months in advance and I did not know it until 2 hours before the children were to arrive, which a couple days before that they called to confirm the date and time of the appointment. I was very disappointed and it interfered with the children's and my schedule that Tuesday
Waited 1 hr and 20 minutes for my son's appointment. Finally left without being seen. Apparently they had several staff call outs that day and tried to still see everyone. I would have rather them ask me to reschedule. I made an appointment for my son with a different dentist practice the next day.
we did not attend this appointment. we canceled it and have found a new dentist four our children. the last 2 visits we waited over an hour to be seen. the quality of care has declined and it seems that he new management is more interested in seeing more patients in a day instead of providing excellent care.