98.5% would refer friends and family to us

2 stars Customer since 2015

I'll start off by saying our pups get attentive care when we bring them in, and for the most part the staff is very friendly and accommodating. However, the visits are very expensive and seem to be getting more expensive each time. Compounding this is the pressure we feel to get additional services and products for our dogs, leaving us feel like we are being nickeled and dimed, along with a sense of guilt if we choose not to do it. We love our pets like they are our children and want to do everything we can for them, but the escalating cost of care is getting ridiculous- I never would have dreamed a day would come when people could get "pet insurance" or essentially take out a loan (Care Credit) to cover the cost of what I consider to be "wellness" visits (i.e., not even including major things like sickness, surgery, etc.). It's very discouraging to say the least.

Wilkinson Animal Hospital replied:

Dear Ms. Wooten,

Thank you for the review. I do understand that some things today can get expensive but remember that your bill included boarding, pet products and pet annual care. If we split the bill into the categories that we would normally go to as humans, such a hotel, a drug store and to the doctor , there would be three bills. We do survey other outstanding and caring animal clinics and I prices are in line with the what they charge. Again, though, I appreciate the review and will work towards how we can better communicate what our clients want and need. We love your pets and appreciate you letting us take care of them.

Please call me if you would like to speak with me further.

Sally Stone-Practice Manager

5 stars Customer since 2016

The staff is always very friendly and helpful. They are willing to accommodate my schedule to make sure my dog gets the care he needs. They consistently call me with updates when I drop him off. Even though I cannot always be at the appointment they make every effort to give me time to talk with the doctor, just like I was in person.

Wilkinson Animal Hospital replied:

Thank you so much for the awesome review.

5 stars Customer since 2018

We love Wilkinson Animal Hospital! They are very professional and loving to our Odie!

Wilkinson Animal Hospital replied:

Thank you so much!!

5 stars Customer since 1986

As always, good care and great people!

Wilkinson Animal Hospital replied:

We appreciate the great words. Thanks.

4 stars Customer since 2006

I love the staff, The providers and the service. The cost is a little much. It’s unfortunate that pet care is so expensive. I’m sure it discourages a lot of people from owning pets.

Wilkinson Animal Hospital replied:

Thank you Ms. Zaverton for the honest review. We do love what we are doing but it can get costly. Thank you again.

5 stars Customer since 2018

Attentive and caring! We will be back!

5 stars Customer since 1994

My babies always receive top notch care. The drs and staff always take wonderful care of my pets and me.

5 stars Customer since 2018

I was referred by two very dear friends and their fur babies. I couldn’t ask for a better experience! I felt like they were a satellite office of the vet I transferred from. Dr. Virgin is WONDERFUL!!!! She gave Bella a very thorough exam and we had to sedate Bella so they could do X-rays .

I kinda felt bad for Dr. Virgin, when she called me back with the results...I could tell in her voice that she felt as bad for Bella as I do because of the pain she has been having....would recommend this facility to anyone!!! Great experience!!!

5 stars Verified customer

Dr. Moore is the best!

5 stars Customer since 2018

The staff were each attentive and seemed to actively care about our needs. The techs were all friendly and professional and Dr. Gill was informative.