98.5% would refer friends and family to us

5 stars Customer since 2018

I was referred by two very dear friends and their fur babies. I couldn’t ask for a better experience! I felt like they were a satellite office of the vet I transferred from. Dr. Virgin is WONDERFUL!!!! She gave Bella a very thorough exam and we had to sedate Bella so they could do X-rays .

I kinda felt bad for Dr. Virgin, when she called me back with the results...I could tell in her voice that she felt as bad for Bella as I do because of the pain she has been having....would recommend this facility to anyone!!! Great experience!!!

5 stars Verified customer

Dr. Moore is the best!

5 stars Customer since 2018

The staff were each attentive and seemed to actively care about our needs. The techs were all friendly and professional and Dr. Gill was informative.

5 stars Customer since 1999

very caring, knowledgeable, and just kind people who work there

5 stars Customer since 2011

Friendly courteous staff who truly care about every pet that comes thru their doors.

1 stars Customer since 2015

After receiving a call, text, and email reminding/confirming us of our appointment time... we arrived (early) to discover that a walk-in/emergency had somehow trumped our standing appointment. I understand that you advertise yourself as an animal 'hospital' and there will be emergency walk-ins... however, you're clearly not staffed as such.

My wife and daughter were stuck there for over 2 hours waiting for the appointment to be completed. At no point (because of the delay that you imposed on us) were we offered a discount, an opportunity to reschedule, and/or a complimentary grooming service. Additionally, we were (of course) offered opportunities to pay extra/up-charge for additional/non-essential services. Gee thanks.

Considering all of this, we now know that profit motive trumps customer service. We will no longer be a customer of Wilkinson Animal Hospital.

5 stars Customer since 2015

Don and I are very happy with Wilkinson Animal Hospital. We trust the knowledge of all doctors and staff.

5 stars Customer since 2018

Really valued the time Dr. Gil put into Rita’s exam. Groupon was a great way to get me in the door, but his service was will keep me as a patient.

4 stars Verified customer

We love WAH but over the years priicing seems to have gone up quite a bit. While I realize we pay for expertise, just the cost of the blood work has went up $20 in the last year alone. Things aren’t cheap and I totally get that but owning a pet shouldn’t break the bank eitherr

Wilkinson Animal Hospital replied:

Thank you for the review. Actually the bloodwork for wellness went up only about $5.00 so I would really like you to call me to see if we entered the correct code. Also, we would love to give financial treatment plans prior to any visit for you so you can decide what you want to do. My number is 704-824-9876. Thanks so much, Sally Stone Practice Manager

3 stars Verified customer

Very costly and feel like there is always a push to have more tests or services done when they don’t seem necessary.

Wilkinson Animal Hospital replied:

I am so sorry that you feel that way, we truly care about all our patients and sometimes they need a specific test for the best diagnostic. We may have not explained enough on why the Doctor felt the diagnostic test were needed and that I apologize. Please give me a call so we can further discuss it. Sally Stone Practice Manager 704-824-9876.