435 Lancaster Drive NE
Salem, OR 97301

Mon - Fri: 8:00AM - 7:00PM

Sat: 9:00AM - 2:00PM

Sun: Closed

100.0% would refer friends and family to us

4 stars Customer since 2012

Didn't really fix my main problem

WFMC Health replied:

Mireya, thank you for taking the time to leave us feedback. At WFMC Health, we take patient satisfaction seriously. In order to protect our patients' privacy, we prefer to handle situations like these offline. If you would like to reach out to the clinic, please call (503) 585-6388 to speak with our patient care manager.

5 stars Customer since 2021

Excellent doctors and staff

WFMC Health replied:

Leonardo, thanks for taking the time to leave us a five star review! We appreciate your kind words.

2 stars Customer since 2015

The scheduler that answers calls don’t messages sent to main doctor. It makes it hard to get the care from your main doctor. We saw doctor Ortega and he didn’t really want to help find answers to our health Concern. Today is the following day in the evening and we still haven’t got the prescriptions that doctor Ortega was suppose to send to the pharmacy for my child’s pain. I don’t understand why we went to the doctor if we won’t get the full care.

WFMC Health replied:

Milena, we sincerely apologize for your recent experience. At WFMC Health, we take patient satisfaction seriously. In order to protect our patients' privacy, we prefer to handle situations like these offline. If you would like to reach out to the clinic, please call (503) 585-6388 to speak with our operations manager.

5 stars Customer since 2019

Good doctors and excellent service

WFMC Health replied:

Valeria, thank you for taking the time to leave us a review and for your kind words!

5 stars Verified customer

My last visit was one of the best experiences I've had at WFMC! So thankful for all they do.

WFMC Health replied:

Thank you for leaving us a review! We strive to provide the best patient care, and love hearing about these positive experiences!

5 stars Customer since 2006

Always get good service. Love my doctor and staff

WFMC Health replied:

John, thanks for leaving a review and for your kinds words!

4 stars Customer since 2015

It took a while to be to called in.

WFMC Health replied:

Juliana, thank you for taking the time to leave us a review!

4 stars Customer since 2006

The medical professional staff is friendly and knowledgeable and they will see all patient age groups.

WFMC Health replied:

Shanna, thanks for your kind review!

4 stars Customer since 2011

WFMC was so great to me! The medical assistant she was polite and nice. My doctor was able to get me the information I needed and helped me with what I needed!

WFMC Health replied:

Yolanda, thanks for leaving us a review! Our staff strives to provide the best service and care to our patients, and we love hearing about these positive interactions!

1 stars Verified customer

Doctor had unnecessary comments. Said my 4 year old was actting like a two year old because he didn’t wanna sit on the exam table because he is scared of the doctors/dentist, he also didn’t even necessarily need to sit on the exam table regardless since it was for a eye appt and all he was planning on doing was referring him. phobia is a thing a lot of kids experience going to doctors and he should know that since he is a doctor, my son had no problems with the medical assistants what so ever it he was happy till the doctor came in with his negative comments. Also everytime I see Dr. Ortega he has comments on kids using electronics which is understandable but it’s 2021 he can keep his parenting opinions to himself most kids use electronics, it’s more uncommon for a kid not to. Very unsatisfied with his service will be switching doctors for my son.

WFMC Health replied:

Thank you for taking the time to give us this feedback. At WFMC Health, we take patient satisfaction seriously, and we sincerely apologize for your recent experience. In order to protect our patients' privacy, we prefer to handle situations like these offline. If you would like to reach out to the clinic, please call (503) 585-6388 to speak with our operations manager, Claudia.