WFMC Health

Family Medicine

4.5 stars 61 reviews

Schedule an Appointment

435 Lancaster Drive NE
Salem, OR 97301

(503) 585-6388

http://www.wfmchealth.org/

Mon - Fri: 8:00AM - 7:00PM

Sat: 9:00AM - 2:00PM

Sun: Closed

About

At WFMC Health, our caring, professional staff will listen carefully and answer thoroughly.

You'll find a team of supportive and proactive professionals who deliver a broad range of health services. Whether you need medical or mental health services, maternity care or lab work, our skilled team is dedicated to making it easy to keep you and your family healthy and thriving.

To reduce potential exposure to the COVID-19 virus, WFMC Health now offers telemedicine to you and your family. Using a smartphone or computer from the safety of your own home, your provider will meet with you to answer questions about your health and direct your care.

Get the comprehensive health care you want. We accept most private insurance along with Oregon Health Plan and Medicare. We also offer cash and need-based options as well.

Languages

English
Mandarin
Russian
Spanish

Insurance

Medicaid
Medicare
Most insurance accepted

Payments

Cash
Check
Debit
Mastercard
Payment Plan
Visa

Staff

Prashanthi Kaveti

Anna Melcher

Janice Hazel

Claudia Garcia

Haily Oldham

100.0% would refer friends and family to us

5 stars Sandra H Featured review

They are always wonderful.

3 days ago

WFMC Health replied:

Sandra, thank you for your kind review and the five stars! Our staff strive to provide the best service and care to our patients, and we love to hear about these positive experiences. Thank you!

4 stars Mireya A Customer since 2012

Didn't really fix my main problem

7 days ago

WFMC Health replied:

Mireya, thank you for taking the time to leave us feedback. At WFMC Health, we take patient satisfaction seriously. In order to protect our patients' privacy, we prefer to handle situations like these offline. If you would like to reach out to the clinic, please call (503) 585-6388 to speak with our patient care manager.

5 stars Leonardo I Customer since 2021

Excellent doctors and staff

11 days ago

WFMC Health replied:

Leonardo, thanks for taking the time to leave us a five star review! We appreciate your kind words.

2 stars Milena M Customer since 2015

The scheduler that answers calls don’t messages sent to main doctor. It makes it hard to get the care from your main doctor. We saw doctor Ortega and he didn’t really want to help find answers to our health Concern. Today is the following day in the evening and we still haven’t got the prescriptions that doctor Ortega was suppose to send to the pharmacy for my child’s pain. I don’t understand why we went to the doctor if we won’t get the full care.

2 months ago

WFMC Health replied:

Milena, we sincerely apologize for your recent experience. At WFMC Health, we take patient satisfaction seriously. In order to protect our patients' privacy, we prefer to handle situations like these offline. If you would like to reach out to the clinic, please call (503) 585-6388 to speak with our operations manager.

5 stars Valeria R Customer since 2019

Good doctors and excellent service

2 months ago

WFMC Health replied:

Valeria, thank you for taking the time to leave us a review and for your kind words!

5 stars Anonymous Verified customer

My last visit was one of the best experiences I've had at WFMC! So thankful for all they do.

3 months ago

WFMC Health replied:

Thank you for leaving us a review! We strive to provide the best patient care, and love hearing about these positive experiences!

5 stars John P Customer since 2006

Always get good service. Love my doctor and staff

3 months ago

WFMC Health replied:

John, thanks for leaving a review and for your kinds words!

4 stars Juliana E Customer since 2015

It took a while to be to called in.

4 months ago

WFMC Health replied:

Juliana, thank you for taking the time to leave us a review!

4 stars Shanna B Customer since 2006

The medical professional staff is friendly and knowledgeable and they will see all patient age groups.

9 months ago

WFMC Health replied:

Shanna, thanks for your kind review!

4 stars Yolanda R Customer since 2011

WFMC was so great to me! The medical assistant she was polite and nice. My doctor was able to get me the information I needed and helped me with what I needed!

11 months ago

WFMC Health replied:

Yolanda, thanks for leaving us a review! Our staff strives to provide the best service and care to our patients, and we love hearing about these positive interactions!

1 stars Anonymous Verified customer

Doctor had unnecessary comments. Said my 4 year old was actting like a two year old because he didn’t wanna sit on the exam table because he is scared of the doctors/dentist, he also didn’t even necessarily need to sit on the exam table regardless since it was for a eye appt and all he was planning on doing was referring him. phobia is a thing a lot of kids experience going to doctors and he should know that since he is a doctor, my son had no problems with the medical assistants what so ever it he was happy till the doctor came in with his negative comments. Also everytime I see Dr. Ortega he has comments on kids using electronics which is understandable but it’s 2021 he can keep his parenting opinions to himself most kids use electronics, it’s more uncommon for a kid not to. Very unsatisfied with his service will be switching doctors for my son.

a year ago

WFMC Health replied:

Thank you for taking the time to give us this feedback. At WFMC Health, we take patient satisfaction seriously, and we sincerely apologize for your recent experience. In order to protect our patients' privacy, we prefer to handle situations like these offline. If you would like to reach out to the clinic, please call (503) 585-6388 to speak with our operations manager, Claudia.

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