435 Lancaster Drive NE
Salem, OR 97301

Mon - Fri: 8:00AM - 7:00PM

Sat: 9:00AM - 2:00PM

Sun: Closed

What others had to say

4 stars Customer since 2006

The medical professional staff is friendly and knowledgeable and they will see all patient age groups.

WFMC Health replied:

Shanna, thanks for your kind review!

4 stars Customer since 2011

WFMC was so great to me! The medical assistant she was polite and nice. My doctor was able to get me the information I needed and helped me with what I needed!

WFMC Health replied:

Yolanda, thanks for leaving us a review! Our staff strives to provide the best service and care to our patients, and we love hearing about these positive interactions!

1 stars Verified customer

Doctor had unnecessary comments. Said my 4 year old was actting like a two year old because he didn’t wanna sit on the exam table because he is scared of the doctors/dentist, he also didn’t even necessarily need to sit on the exam table regardless since it was for a eye appt and all he was planning on doing was referring him. phobia is a thing a lot of kids experience going to doctors and he should know that since he is a doctor, my son had no problems with the medical assistants what so ever it he was happy till the doctor came in with his negative comments. Also everytime I see Dr. Ortega he has comments on kids using electronics which is understandable but it’s 2021 he can keep his parenting opinions to himself most kids use electronics, it’s more uncommon for a kid not to. Very unsatisfied with his service will be switching doctors for my son.

WFMC Health replied:

Thank you for taking the time to give us this feedback. At WFMC Health, we take patient satisfaction seriously, and we sincerely apologize for your recent experience. In order to protect our patients' privacy, we prefer to handle situations like these offline. If you would like to reach out to the clinic, please call (503) 585-6388 to speak with our operations manager, Claudia.

5 stars Customer since 2008

Staff is friendly and very cautious regarding the social distance.

WFMC Health replied:

Heidi, thanks for the five star rating and review! Our team at WFMC Health works very hard to ensure patient care and service are exceptional and we are so happy to hear you are pleased with our clinic.

4 stars Verified customer

Call Center Staff is very rude

WFMC Health replied:

Good afternoon. Thank you for taking the time to give us this feedback. We sincerely apologize for your recent experience. At WFMC Health, we take patient satisfaction seriously. In order to protect our patients' privacy, we prefer to handle situations like these offline. If you would like to reach out to the clinic, please call (503)585-6388 to speak with our operations manager, Claudia.

5 stars Verified customer

Everyone that we came into contact with was so friendly and helpful. Waiting room was roomy and clean.

WFMC Health replied:

Thanks so much for the five star rating! At WFMC Health, we strive to provide the best service and care to our patients, and we love hearing about positive experiences like these!

5 stars Verified customer

Me gustan cómo tratan a mis hijos y el personal es muy eficiente y aparte hay personas que hablan mi idioma y eso lo hace más fácil.

WFMC Health replied:

¡Gracias por las amables palabras y la reseña de cinco estrellas!

4 stars Customer since 2006

Everyone was really helpful

Thanks

WFMC Health replied:

Carol, thanks so much for your positive review! We are so glad to hear you are pleased with our clinic.

5 stars Verified customer

Excellent customer service.

WFMC Health replied:

Thank you for the five star review!

5 stars Customer since 2021

My husband and I came to the clinic for our covid vaccine. It was a pleasant experience. Erica (medical assistant)who gave our 1st vaccinations was very nice and did a great job. The office was very nice.

WFMC Health replied:

Cheryl, thank you for the kind words and five star review! We are so glad to hear about your positive experience at our clinic.