The staff is friendly and accommodating. But that’s what everyone should expect at these prices! I was quoted one fee for emergency services but ended up paying nearly double. In fact, they charged me nearly 1000 dollars for gastroenteritis. Which should have been easily identified and treated by a well-versed veterinarian. Instead, I paid 1000 dollars for a question mark and a few antiemetic pills. This obviously is a money grab and just another way vets are taking advantage of their own clients and customers. This guy cannot even read his own Xray s. And has to job it out. Of course for an additional 300.00. What a shame.