Care was great as always. Check in was late (7:45) and handled by a young lady who confessed to me she had no idea what she was doing as she was new. When I showed up at 7:35 to drop off Sonic, a man also at the front asked me to wait outside until they could figure things out. Truthfully, I was concerned for my dog's care. However, everything worked out fine and the vet care itself was excellent. I think they just need to get control of the AM check in
When our dog gets sick, he fails very quickly. We were able to get in on a very short notice. Niko was quickly diagnoses with an infection and treated effectively. He is back to his old self chasing the cats and squirrels.
I cannot say enough good things about the entire staff at Willow Bend...from tonya at the front desk to the exceptional groomer Jose to Dr. Brinkley this team provides superior service and care to all my little fur babies! Would not think of going anywhere else!