91.1% would refer friends and family to us

1 stars Verified customer

Very cold with me who had a coupon for cleaning and xrays. Had to pay before they would look at me. Wanted to do a procedure right after checking xrays tthat cost 1000.00 dollars. Said I'd have to think about it. I NEVER did get my teeth cleaned because I wouldn't have the expensive cleaning. Real rip off. Never going back there.

Wilshire Family Dental & Orthodontics replied:

I apologize that you did not have a pleasant visit with us. If you were presented a treatment plan for that amount that is because you had a periodontal issue that required more than just a regular cleaning. When that is the situation, the doctor is required to diagnose according to the health of the gum tissues. The coupon you came in with stated that it was for a regular healthy mouth cleaning. Please feel free to contact our office with any questions you may have and we will be happy to explain in more detail as to why this type of cleaning is needed.

5 stars Customer since 2012

Very pleasant place to come to. Staff was very helpful.

5 stars Customer since 2014

Staff are excellent even with my very reluctant child. They were awesome!!

5 stars Verified customer

Nice friendly staff. Accommodating schedule

5 stars Customer since 2016

Everyone was very friendly and helpful. They spent a lot of time with me and were very informative about the care plan I needed.

Wilshire Family Dental & Orthodontics replied:

Thank you for your kind words. We look forward to seeing you at your next appointment.

3 stars Customer since 2014

We need a translator for Spanish speakers.

4 stars Customer since 2015

Dentist and office staff are professional, courteous, and patient.

5 stars Customer since 2014

I like that they get you in quickly and you are out in 30 minutes. Very kind staff!

2 stars Customer since 2015

The dentist had no bedside manner, made no attempt to establish even the least amount of relationship or rapport with me, and kept leaving during my procedure.

Wilshire Family Dental & Orthodontics replied:

I apologize that you had an unpleasant experience during your appt. I understand that you did not want to be here from the beginning but I assure you that De Woodard takes pride in his work and the well being of his patients. He does have to periodically check on other patients but he did walk out a little more often with your appointment so that he could give you a little more time to be comfortable for your treatment due to your anxiety during the procedure as he would let you know before leaving the room. If he starts treatment and you are not at a point where you are comfortable to proceed then he will give you extra time so that you do not have a bad experience during the procedure. We value you as our patient and hope that you will allow us to continue to care for you.

3 stars Customer since 2015

After my first visit, I found that My teeth cleaning did not feel very thorough. I wished the hygienist would have spent more time on the actual cleaning part and flossing correctly. She also seemed a bit clumsy at times, dropping the tool on my teeth which hurt. Dr. Woodard barely spoke to me, which is fine. I don't really know him for who he is yet, since it was my first visit. He seemed nice I suppose. I'm hoping my next teeth cleaning experience will be better, if I feel that I receive a mediocre cleaning again, I will probably speak up and ask for exactly what I need (more time spent, proper cleaning, proper flossing, etc)

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