On a whole our experience was good but the costs are outrageous compared to other vets in the area and I felt pushed into opening a charge account. There really needs to be a better way to accommodate your customers who might not be financially equipped to pay a few thousand dollars for an emergency up front.
We brought our dog in through the emergency service facility. All staff members were very friendly and helpful. We were seen in a timely fashion. It was a positive experience even though we were dealing with a difficult situation with one of our fur babies.