91.2% would refer friends and family to us

5 stars Verified customer

Had a very positive experience. Everyone was knowledgeable, patient and kind.

4 stars Customer since 2013

I can honestly say that, for the most part, my experience at Windermere Dental was a good one. The staff is extremely friendly and professional, the facility is clean, and I honestly got the feeling that the doctor and staff genuinely care about the patients. I have very few concerns. The first is because of the volume of patients and procedures being performed at at one time, the treatment staff/doctor seemed to be a little stretched thin and the procedure took a fairly lengthy amount of time; however, for the most part the staff kept me informed of what was going on, and I was fairly comfortable reclined in the chair, in a clean environment admiring the view from every window in the office during the entire procedure. The second is that the office is a little difficult to find! There is no sign outside the building, and because the building is fairly new I could not find the office without calling for directions. Also, inside the building is sort of like a maze.; visible signs to give directions to the office, I got lost on the way out! :) Other than the fact that I could have lived without the occasional being splattered with my own saliva (face, neck, and even hairline and stomach some how lol) and the concerns above, I can honestly say that my experience was comfortable and pleasant. I would recommend some changes in scheduling to allow for unexpected procedures to prevent patient inconvenience, but other than that, I would definitely recommend others to visit Windermere Dental.

2 stars Customer since 1990

Your office confirmed my appointment, but failed to advise me that I would not be seeing Dr. Moncada (my dentist for previous 6+ years). I understand you will have new, additional associates, but to change my dentist without my consent is inappropriate.

5 stars Customer since 2004

Enrique is great! He's very gentle and friendly.

4 stars Verified customer

Fast and well-done teeth cleaning, but bad parking situation.

5 stars Customer since 2005

excellent as always

5 stars Customer since 2005

My experience as always was superior. I was disappointed I didn't see Dr. Mercado, though. I was charged $196, which I had never been charged before to put a crown back in. I was under the impression crowns were covered for 10 years. Over all my visit was excellent.

5 stars Verified customer

Had a great visit. Enrique did a great job cleaning my teeth and was funny and personable. Dr. Moncada, her husband and the entire staff were extremely pleasant and made me feel right at home even though I have not been there in a long time. Keep up the good work!

Have a great Christmas and New Year!

5 stars Customer since 2005

all staff excellent. However the quality of the new crown is far less quality then prior ones from Windermere Dental. It is not at all smooth and is rough on all exposed sides. For $1,000, you i should have received the same as in the past!

5 stars Customer since 2008

Was quite pleased with over-all work and service. One thing I'd like to see in the future: Would like to see a model of the teeth that are going to be worked on and a review of the explanation of what is going to be done before the work is done.