99.6% would refer friends and family to us

5 stars Customer since 2017

Another excellence experience with Darek and crew with brake job on BMW. They always going above and beyond expectations keeping me abreast of needed services and always provide detailed explanations of needed repairs in order of importance/urgency. Very fair pricing without the soaking of the BMW delaers! Highly recommended and hearty thank yous! Most appreciated.

1 stars Verified customer

An expensive part was replaced on my Mercedes which I discovered the day after the return of my car could have been

Rebuilt. The next morning when I asked for the removed part

I was told the old part had 'already been picked up by the scrap dealer'. I was not offered the part at pickup and The staff

Was eerily defensive in discussing the issue. Either the scrap dealer is smarter than the staff or someone is hiding something.

Overall quite cautionary about decisions to replace versus repair.

W. Jennings Co. replied:

This customer had nearly a week to consider all of his options on a fuel pump replacement for a vintage (1969) Mercedes-Benz. He called a day after picking up his car, asking to retrieve the old pump. We explained that we had already disposed of the old pump, and he complained loudly and abusively that we were cheating him. There is nothing more frustrating than dealing with a customer that has "buyer's remorse" and investigates internet options after they have paid for a repair.

5 stars Customer since 2010

Great servicing. Very thorough.

5 stars Customer since 2008

Accommodating in every way.

5 stars Customer since 2017

Great customer service.

5 stars Customer since 1999

As usual, the service was the best it could be at W. Jennings Co. Derek and Bill were ready for me before 8:00 AM, had a loaner waiting car for me and got me on my way within 15 minutes. Derek called me at about 2:30 PM to tell me what work was needed, and had the car ready for me when I returned at 5:30. Every experience is just like this. I would never purchase a car that Jennings could not service!

5 stars Customer since 2009

Cool people

5 stars Customer since 2015

They are very responsive, thorough and complete the work on time.

5 stars Verified customer

Great experience with W. Jennings. It started out with a quick response to my service requests and then it ended up with a very thorough analysis of the state of my car. The communication was top notch.

5 stars Verified customer

Excellent service. Very helpful people here.

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