I was not happy. Upon arrival a very upsetting TV channel was on. When asked if they could change channel or turn off TV one of the front desk person was very rude. After explaining how I was being affected by the TV program and requested again to have channel changed she continued to refuse. It was not until I asked for my dental health records so that I could leave your practice did the TV channel get changed. Political views are not appropriate for a doctors office.
We regret the negativity that was generated in our waiting room by having Channel 8 Good Morning America on the TV the day of your appointment. The complaints posted in your review prompted a discussion with each of the staff members present at the front desk.
As we value all our longstanding patients and make every effort to have all visits be a positive experience, we are concerned at the level of dissatisfaction expressed. In the future we would be happy to you address any of your issues directly with the office manager.