96.4% would refer friends and family to us

5 stars Verified customer

Excellent deep tissue massage. Higher end experience spa.

5 stars Customer since 2015

This venue is always great, and the facial service was excellent

Streets at SouthGlenn Woodhouse Day Spa replied:

We always love having you at the spa Danielle! We are SO happy to hear that you enjoyed your facial, and can't wait to see you back soon!

5 stars Customer since 2016

After a crazy week, having a deep tissue masssge, a few minutes in the Relzxing Room and then a great pedicure was just what I needed. This really is a gem in Southglen.

Streets at SouthGlenn Woodhouse Day Spa replied:

Why thank you Carol! We are ecstatic to hear that you not only enjoyed your services at the spa, but were able to relax after a stressful week! Thank you for the business (and kind review)!

5 stars Customer since 2017

It was fabulous and relaxing!!!

Streets at SouthGlenn Woodhouse Day Spa replied:

SO great to hear Jennifer! We hope you are still feeling relaxed and you will come back and see us again soon!!!

5 stars Verified customer

My massage was awesome! Martha was very professional, and thoruough!

Streets at SouthGlenn Woodhouse Day Spa replied:

We are SO happy to hear that you enjoyed your massage with Marsha! We truly appreciate your business, and thank you for taking the time to leave a review! :)

5 stars Verified customer

Barb gave me the absolute best deep tissue massage!

Streets at SouthGlenn Woodhouse Day Spa replied:

What a great review to start the day with! :) We will be sure to pass this over to Barb, as we agree, she is an AMAZING Massage Therapist and we feel lucky to have her on our team! Have a great week!

1 stars Customer since 2017

Allie is a skilled aesthetician. She is intelligent and thoughtful providing educated answers to any skin related query.

Streets at SouthGlenn Woodhouse Day Spa replied:

We agree with you Marie, Ali is an AMAZING Esthetician, and we will be sure to pass this review over to her! Thank you for taking the time to leave a review and have a wonderful weekend!

5 stars Customer since 2017

Julie was amazing as always. My face was feeling dry and not as comfortable as usual, but she got me back to great! Kept feeling my skin the rest of the day!

The front desk also suggested a massage after and since this week is my just prior to surgery take care of me, I asked for a Swedish massage. Totally relaxing and if I had had any stress after Julie was finished, it was gone.

Also got some essential oil called Serene that is really wonderful.

Highly recommend Woodhouse!

Streets at SouthGlenn Woodhouse Day Spa replied:

Thank you for the recommendation Suzan! We will be sure to pass your kind words over to Julie; as we feel lucky to have her on our Esthetician team! We hope you are still feeling relaxed! :)

1 stars Customer since 2015

I had a very bad experience with Therese. She put a doterra blend oil on me that I am very familiar with, ON GUARD. This particular oil is very strong, one of the ingredients is cinnamon oil which should not be in direct contact with the skin unless it is diluted. 1-2 drops per 16 oz of coconut oil. Theres dropped several drops on her hands and waived it in front of my face then started to touch my forehead neck and chest. I immediately felt burning on my skin and then my eyes and nose. I asked her if she put cinnamon oil on me. She replied no. Then I asked what oil it was and she said a oil that she sells because she is allergic to the oils that Woodhouse uses. I asked her again if it was cinnamon oil because my skin and eyes were burning. She wiped it off with a wet towel which anyone who is educated on the use of essential oils knows that water makes it worse. I am a frequent customer, I often refer clients to Woodhouse. I bring my mother, kids and girlfriends with me on a regular basis. I am very dissapointed in the experience I had. I am not sure if I will return. Please educate your massage therapists on essential oils! They can be dangerous if used incorrectly. Someone could have a serious reaction to an oil especially cinnamon oil. I have never had a problem with the oils you provide, and the message therapist in the past have always asked me before they put it on. I brought my son and mother with me the same day and they both had a wonderful experience!

Thanks,

Monica Abbott

Streets at SouthGlenn Woodhouse Day Spa replied:

Thank you so much for bringing this to our attention Monica, as our service providers should never be using an unapproved essential oil from outside of our protocols. Although you were not charged for your massage yesterday, our General Manager will be giving you a follow-up call to discuss your experience in more detail. Have a great weekend Monica!

3 stars Verified customer

The facility was beautiful and all the staff members were great. My appointment was late in the day and maybe that was part of the problem. The Relaxation Room (or whatever is was called, sorry!) had empty glasses on most of the tables and didn't make a great first impression.

I had an 80 minute pedicure and had hoped for a great foot massage after a long week. The girl who did my pedicure had beautiful, but very, very long nails and therefore couldn't really do the foot massage I thought I'd get. After my polish was on, her long nails dinged both of my big toes and had to be redone. Again, this was at the end of the day, so she repainted and sent me on my way. My left toe was smudged by the time I got home. So bummed. I was there with a gift certificate so I wasn't out any money. But I don't think I'll be back. I'm not going to "diss" your spa to anyone, but I did want to give you feedback.

Streets at SouthGlenn Woodhouse Day Spa replied:

Thank you for the feedback! We did have a group party last weekend, but that should never be an excuse, as our relaxation room should always look pristine! If you wouldn't mind...please contact our General Manager directly at gm@southglenn.woodhousespas.com and we can discuss your experience in more detail and make things right! :)