92.7% would refer friends and family to us

5 stars Customer since 2014

Everyone is so friendly and so attentive to my every need.

5 stars Customer since 2017

My massage was very relaxing and helpful (I had a migraine earlier in the day and sore muscles from working out). I wish I would have booked a longer session!

5 stars Customer since 2018

First impressions are lasting and The Woodhouse Spa left a positive first impression with me, Thanks to my dear friend RoNita for the gift certificate.

5 stars Customer since 2017

My favorite place to get a relaxing pedi!

5 stars Verified customer

The overall experience was absolutely amazing! My girl Emily was so awesome! The pedicure was incredible and you can tell there is a real quality in the service you get. I will definitely be coming back and trying other treatments.

1 stars Customer since 2017

My experience at the Day spa was mediocre at best. I first received a call the day before my wedding that the spa could not accommodate my reserved appointments. And at that point I had to decide on which one of my bridesmaids would not receiver the full treatment I booked. So instead of that I decided to decrease all of us to the 50 minute mani pedi which was very disapponting. It consists of a filing and painting of the nails. And it was very rushed and not the relaxing experience I had wanted for myself and bridal party the day before the wedding. Another disappointing fact is that my gel nails that I paid extra for started chipping the morning of the wedding as well as several nails on my bridesmaids. I chose the wood house because I feel like you are the best of the best and I had every confidence that our experience would be amazing. But instead it was horrible, rushed, and not memorable at all. I will not ever book another appointment at woodhouse day spa and my friends and family are behind me on this decision as well.

Woodhouse Day Spa Dayton replied:

Hi, Sarah.

Were quite disappointed to hear of your experience with us. Our Guest Experience Director will be following up with you privately to discuss this further. Thank you so much for your feedback we'll be sure to make things right for you.

5 stars Customer since 2016

I enjoyed the massage

5 stars Customer since 2017

Massage experience was excellent. Heather has always been attentive to my particular needs, even remembering to not heat the table and provide a cool environment for me. Loved it and of course I will be back.

5 stars Customer since 2018

Wonderful atmosphere, Hannah was awesome!

4 stars Customer since 2014

I have to give a mixed review. I had booked three appointments for mani-pedis. When we got there we were informed that two nail techs had called off and if we wanted three mani-pedis they would have to be one after the other. We decided one person would not keep the appointment, but that still meant we had to stay longer than we intended to. I decided to let my daughter have the first mani-pedi and I would get a facial while she did. I kind of expected since they had not notified us ( they had been calling an old number despite the fact I gave them my current number when I made the appointment) that they would give me a discount on the facial, but they did not offer anything. We were shown upstairs and treated royally as I am used to at Woodhouse. After our services we compared notes and both agreed that although we had gotten the least expensive Tula for the mani-pedis, it was not a good job. The service was perfunctory at the best. No lotion to speak of no massages at all in my case of leg or foot, hand or arm, several of my nails chipped by the evening and on several of them the polish starts pretty far above the cuticle so it looks like the nail has grown out already. The facial, on the other hand was marvelous and worth every penny even if I did think I should have gotten it either gratis or greatly reduced. I have heard that the company is growing and expanding. Beware of who you hire in the expansion. They should obviously be skilled, but they should also obviously be reliable and not leave customers in the lurch by not showing up for work as planned.

Woodhouse Day Spa Dayton replied:

Hi, Melva!

Thank you for the feedback, It sounds like you had quite an underwhelming experience. Our Guest Experience Director will follow up with you directly.

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