My twin sister and I had facials (our first) and did not know what to expect. Mine was supposed to be 50 minutes for $150. The lady started at 10 minutes past 10am and completed my facial at 10 minutes till 11am....40 minutes, not 50 minutes. She washed my feet, added some lotion and dried them with a towel and rubbed them for a minute through the towel. She did a great job on the facial and I was pleased...until I found out what the assistant did for my sister's facial. She gave her a genuine foot massage, massaged her arms and hands and her head plus the facial. She used the whole 50 minutes. I would think that a beautiful, organized and classic facility would insist that all assistants provide the same service. I will definitely ask for the lady that provided my sister's service the next time I make an appointment.