Received three different information on the same issue in just one morning, regarding Computer Face Analysis mashine. First, it is broken and I have been put on waiting list, because I have already paid for this service as part of the package and have been waiting for a year. Second, it's too expensive to fix and no way to know when it's going to be available. Third, a new manager of two month called me couple hours later and said that they do not have an alledge waiting list. Lol Manager also said that Computer Face Analysis machine is actually not broken and available. She informed me that they will start scheduling for it the next month. I've asked to be scheduled on first available appointment July 2nd. Manager said that she has only 3 staff working that day and she has to call me back, but she didn't call me back. Not very relaxing spa like experience so far.