I was greeted by William as I walked into the salon right on time. After a brief consultation about what I needed, I was carefully shampooed by William's assistant, Nick. I had three services: base color, highlights and a haircut. Every step of the way William paid total attention to detail and worked artfully to get each process done with care. This was not a brief appointment, so plan at least a half day for full services, but the salon personnel are attentive and the time goes by quickly. I always am pleased that William tries a little something different every time I come in. He offers very expert and up-to-date styling with artistry and the best products.