I continue to be disappointed that I’m not allowed in the building with my dog. I am fully vaccinated and will wear a mask. I understand the concern for the spread of COVID, but I think the risk can be mitigated to the benefit of patient(pet) care.
The repeated phone interactions were awkward and not thorough. I was assured all key information would be “in the bag” after the visit, they were not. I’ve loved this office since it opened and that’s the only reason I didn’t give only 1 star.