I had called the day before David's appointment and requested you send me the bill for his glasses as I wouldn't be able to be there for his appointment. The receptionist said that would be fine. However, when David got his new glasses he was told he would have to pay and a bill couldn't be sent. So frustrating!!!
We apologize for this misunderstanding! It sounds like there was a miscommunication between our staff members. Normally we do ask for payment at time of service; however we do make exceptions when needed. This case is a situation where we would have definitely been willing to send the bill to you. Please accept our apologies and know we will address this situation as a team in hopes of preventing it from happening in the future. Thank you for your feedback. It helps us to better serve our patients!
Wonderful, helpful staff! Knowledgeable and friendly. ..
My visit to WyoVision was excellent. The ladies at the front desk are outstanding, Dr. Fisher was awesome and Elizabeth did a wonderful job with my glasses. Will definitely recommend this eye clinic. In fact I am going to make an appointment for my husband with Dr. Fisher.
Everyone was very professional and friendly. Bruce was exceptionally friendly & very informative!!! Bruce made the experience very enjoyable for my daughter and I!!!! Would highly recommend to my friends & family!
The staff at Wyovision Associates are absolutely amazing! I have gone to their practice for several years and have always been treated with the utmost kindness and respect. They are very professional, thorough, down to earth and use the latest technology! I would highly recommend the wonderful professionals at Wyovision!
I love going to WyoVision every year for my eye exam. The optometrists are very knowledgeable and keep me involved in my exam. The staff always provides a helping hand, especially when I need help deciding which awesome frames to pick that make me look my best! Thank you!