100.0% would refer friends and family to us

1 stars

I am in the Army and was going from FT Lee to FT Drum. Do NOT use them. Charges me $109 for a $32.99 part. Was towed in. It's $89 per item to be inspected there must be some kick back from the tow company. I must have made the mistake of being in uniform because unfortunately all they saw in me was dollars.

5 stars Verified customer

Had oil chznge performed. reat service in reasonable amount of time. Will take second car soon.

1 stars

I too am sorry to burst the bubble of the regulars that come here..if you are stranded and have no alternative you are going to pay. My daughter and I were traveling to Sc. The belt broke and my daughter immediately got off the road and turned the car off. Just because she is a female doesn't mean she doesn't know her car. We got towed to Xpress Tire & Auto. After 6 hrs of waiting we were hit with a bill of $771.00, parts were double in price and they would not work on the car if we bought them elsewhere,they stated the car overheated it did not,the labor was nearly half of the bill..I saw the parts get delivered and they were installed within half an hour...also there is a fee of $89.00 just for them to look at the car before working on it.While waiting I observed 4 other breakdowns come in and got the same treatment..one fellow was told he needed a new battery,$128.00,he told them he had just put a new one in from Walmart and he was told that Walmart's parts were cheap. He refused to do this and told them to jump-start the car and he left. What I saw while I was there was unbelievable. If you are stranded in Ladysmith DO NOT go to this place, if you want to get on the road again you will pay dearly to do so!

5 stars Verified customer

very quick and efficient service, friendly staff

5 stars Verified customer

These guys were great. I was on my way home to MD from FL, towing a 5th wheel camper when I lost the brakes on the truck. After safely stopping at a nearby truck-stop I called AAA who sent these guys out. Everyone from the dispatcher to Tom the guy that drove the roll-back was very professional and friendly. I couldn't have asked for better service that night. The next day the shop had my truck ready with the brakes repaired. Excellent service all the way. Thanks everyone!!!

5 stars Verified customer

associate and trch show me my problem and resolved it work was done in execellent tme and rate and price was reasonable thank you from a person on fixed income

5 stars Verified customer

I brought my car in with the intent of getting my front end aligned and tires balanced and an oil change. My car was test driven and determined I did not need an alignment. I saved 89.00 dollars because they were more interested in fixing my problem than getting deep into my pocket. I will continue to use your services for my vehicle needs........ Thanks, Wade Oberlies

5 stars

I have been taking my vehicles to Xpress for about 4 years now. They have really been very trustworthy and back up all of their work. They have gone above and beyond in not only repairs but helping with repair questions and solutions. when my daughter had to have her engine replaced at a shop south of Richmond,where it broke down, they wrote a letter to their mechanic telling them what had to be done. They did this because her car broke down again about 2 weeks after the Richmond shop replaced the engine.

5 stars Verified customer

This Is A Great Place to Take Your Car Eric & Mike Always Are Very Professional & Prices Are Affordable

4 stars Verified customer

I received nothing less than professionalism from the time I dropped off my vehicle to when I picked it back up.