Yaletown Pet Hospital is a busy small animal veterinary clinic serving Yaletown, downtown Vancouver, and the surrounding area since 2003. We offer a wide variety of health care services including wellness exams, surgery, dentistry, and in-house lab services, as well as complementary modalities such as infrared therapy laser treatments. **Please note that we are closed on alternating Tuesdays and Thursdays 2:00-3:00pm for staff meetings and continuing education.
Staff are very helpful providing answers I needed about my cats care as well as touching base later in the week following my visit with more options and recommendations of my cats dietary concerns that I could pursue.
Really?? Your products are more important than your clients?? If not, that is certainly the message you are sending with the recent "renovation" - basically taking out the comfortable lounge and replacing with an oversupply of product. There is no where to sit to wait now (unless you count those benches) and there was plenty of retail space before. OWNERS: you want to be "customer-focused"? Listen to your loyal customers, and do something about this right away before you have a revolt on your hands. If I didn't like my stylist so much (I've been going to her for 3 years), this week would have been my last appointment. This rating is no reflection on her or the reception staff - this rating is for the management and decision makers. Shame on you!!