97.1% would refer friends and family to us

1 stars

Do not take your child to Young and Polite Children's Dentistry unless you are assured that Dr. Lucas will not be your dentist. She was unprofessional and put my child through the most painful and tortuous experience. When my child raised their hand to show pain she would throw her glove and mask down and walk out of the room. She left a device in my child's mouth to hold it open for over an hour. My child has now suffered from nerve damage and bruised membranes from the shots that were given from Dr. Lucas. My child's mouth now droops on one side and when I attempted to contact their emergency line for hours upon hours, I never received any help or guidance. I was told each time that they would have a doctor call me within 30 minutes, but no one ever did. This went on for hours. My child's face and spirit are precious in my eyes, but this dentist has damaged both.

Young & Polite Children's Dentistry (Waxhaw) replied:

We are terribly sorry that you and your daughter did not have the best experience at our office. We apologize that it took so long for your child's treatment. We have made alerts in the system so that Dr. Young or Dr. Polite are the only dentist in our office to care for your child.

5 stars Verified customer

all the staff at Young and Polite in Waxhaw were great with both of my kids and knew just what to say to calm their fears or to distract them from anything that would cause them discomfort or pain.

Young & Polite Children's Dentistry (Waxhaw) replied:

Thank you so much for taking the time to give us feedback! We truly appreciate it!

5 stars Customer since 2012

The wonderful hygienists and Dr. Lucas made my four year old comfortable and were able to distract her when needed to keep her calm and even laughing during her filling!

Young & Polite Children's Dentistry (Waxhaw) replied:

Thank you so much for taking the time to provide us with feedback on Carmen's visit! She is a wonderful patient! We look forward to seeing you at your next visit!!!

5 stars Verified customer

WONDERFUL! JAZZMINE IS DOING GREAT AND I THANK EVERYONE FOR THERE HELP.

Young & Polite Children's Dentistry (Waxhaw) replied:

Thank you so much for the nice comments. We are so happy that Jazzmine enjoyed her visit. We can't wait to see her again.

Have a great day.

5 stars Verified customer

Our experience at this office was nothing but wonderful. We met with Dr. Young for our son's "wiggle" or tooth extraction. He was very nervous about the laughing gas, but after a very pleasant phone call to the nurse, she provided an alternative which was a numbing agent with Novocain. Dr. young has a wonderful way about him with a sense of humor which our son(s) will never forget. Thank you for another great visit!

Young & Polite Children's Dentistry (Waxhaw) replied:

We are so glad that your son had such a great experience at our office. Thank you so much for letting us know.

5 stars Customer since 2012

This was my four year old daughter's first dental experience. Everyone was so friendly and welcoming. The waiting room had so many things to keep her busy that I didn't even need to give my prepared " be brave" speech. Amber explained everything to her and showed her all the tools which really put her at ease. She loved using her token to choose a little toy. When we got home she asked if we could go back again tomorrow. Needless to say she will be looking forward to her next checkup.

Young & Polite Children's Dentistry (Waxhaw) replied:

I am so glad Felicity had such a good experience. We look forward to seeing her at her next visit.

5 stars Customer since 2011

My 4 yr old daughter had to have her first filling. I was dreading the entire process, but Dr. Young came in and sat with her while the "laughing gas" was started. Then, he calmly spoke to her in her ear and explained everything he was doing (even though she was thoroughly into the movie above her head). I felt that he took his time, did not rush and made her feel as ease in the process.

Young & Polite Children's Dentistry (Waxhaw) replied:

We are so glad that Elana's experience, here at Young and Polite, was so great. We look forward to seeing Elana and Ethan at their next appointment.

5 stars Customer since 2012

Thank you for all your hard work from each of the staff and how wonderful you were to us all. All three of our children had visits and loved it. Naysa, our second child, had a cavity taken care of and the dentist and the staff were very sensitive to her and supportive. We are proud customers and happy to refer anyone we know to Young and Polite of Waxhaw. See you on our next checkup.

In Him,

Diona Mathews and kids

Milea, Naysa and Isaac

Young & Polite Children's Dentistry (Waxhaw) replied:

Thank you for the nice comments. We are glad you guys had such a great experience. We look forward to seeing you again.

5 stars Verified customer

From the friendly and helpful staff to the cleanliness of the office to the care taken to make kids comfortable, this practice does it all right.

Young & Polite Children's Dentistry (Waxhaw) replied:

Thank you for the nice comments.

5 stars Customer since 2012

Thanks for making this a painless experience for my child! He wasn't even aware that he was given a shot to numb him for the procedure...your staff has every creative ways in distraction and it's evident you love kids and want them to have a great experience with you all. You understand their fears and have found such creative ways in overcoming. We love your staff!

Young & Polite Children's Dentistry (Waxhaw) replied:

We are glad Carlon had such a good experience.

Thanks for letting us know.