Worst results ever. After getting 50units of Botox I was still able to frown and 3/4 of my forehead was still 100% movable and showed wrinkles. As I went back for a touch up to get this fixed, they seriously charged me for this. After complaining , the manager decided not to charge me for touch up.
Poor service . Poor customer service . Very unfriendly girl at check out . Won’t reconvened this place to anyone.
I see you left another review so, again, I apologize you were dissatisfied with your experience at Youthful Medical Spa - client satisfaction is one of our top priorities. I want to address your concerns so you may have more of an understanding from our side of the situation.
As far as being charged for touch-ups, Botox is not free. Depending on the circumstance, we are more than happy to comp a few units for a client to ensure their treatment is to their satisfaction. Typically, that would mean 1-5 units, not 10+ units. We pride ourselves in being one of the Top 250 practices in the country with Allergan and we love seeing our clients wonderful results. I was the one who personally allowed our patient care coordinator to comp the units for you since you were a newer client and in hopes your would see that sometimes it does take more units than you are used to. Allergan's official recommendation for dosing Botox for the upper face is 64 units.
To clarify further, you were not charged for anything.
After more research, I was able to review the audio to hear the conversation in the checkout room. Our patient care coordinator was polite and stepped out of the room to discuss with what her options were for making sure you were taken care of.
Again, I apologize you are dissatisfied, but hope you have more clarity on the situation and wish you the best of luck in your aesthetic journey.