All people at zaloom's auto repair are nice and very friendly specially Mr joe and Mr George , i felt comfortable since the first minute,
but i'm very disappointed with the services i got , first time i went there i told them specific problem i have with the car , front end noise in bad roads or over bumps , and they never found the reason because it was raining and the car was wet , so they advised me to come another day and they were right in this point because it is hard to diagnose suspension problems in the rain , so i went to the store 2 days later "it was not raining" and the noise was very loud , and tell them about the same problem and another 2 issues , first one was poor MPEG because the car was running rich and burning galon every 11 miles , the 2nd issue was having gas smell around the car and inside it when the car heat is on , a mechanic did test drive and mr ED told me : i smell the gas but i found no leaks in any spot on your car , and about the MPEG he told me : i put a good liquid in the gas tank and that will help your MPEG to be better ! , and about the front end noise he told me " the suspension is good and tight " we lube the front sway bar bushings but if you hear the same noise please come again , and i paid over 202$ for this visit with no solution for any problem ! the noise still the same mpeg still terrible , gas smell still there .. no repaire done !
i visited them again after a week to do the state inspection , and the suspension noise was very loud in my way , so after the inspection i told Mr ED about the noise and he was angry because i told him about the noise without appointment ! i think that i should wait until it is raining to let him tell me again it is raining and we can't hear the noise !
he checked the car and heard the noise clearly and then told the mechanic to lift the car and after 15 minutes he told me it is the sway bar bushings and will cost you this amount to be replaced ,
to be honest i felt like he was not sure about that and he just said that because i told him that i suspected the sway bar bushings , any way i was 100% right , 3 days later i went to another mecahnic10 blocks away from my home and the noise was not coming from the sway bar bushings , the mechanic told me the problem and asked me if i want to buy the parts and come again or let him buy them , i ordered the parts online and we fixed it and the same shop fixed my bad mpeg in less than 30 minutes , i paid total of 175 for all of this and got all my problems fixed while i paid over 202 in zaloom's store to hear that they found the noise and smell the gas out and inside the car but they don't know the problem ... sir , if you don't know the problem , you should pay me for wasting my time , not charging me.