Great color, nice salon, this was my first time at Zenbi. The back of my hair was nit rinsed. It feels like the shampoo or color is left in it. I know he had trouble rinsing it fron the back, under the hair, but geez, find a way. It is very disappointing that something as simple as rinsing the products out of my hair in a very large area was overlooked.
Cate- I couldnt agree with you more and Im sorry to hear that your experience wasnt everything we believe it should have been. Rory is also aware of your comments and he couldnt agree more! He sends his apologies and would love to have you come in for a chance at redemption ;) Please know that you have a credit for a shampoo, blowdry and style listed in your client file for you to use at your convenience. And, of course, you can expect a higher level of service from us on your next and future visits. Thank you for your comments, I truly appreciate your honesty. Best, Corinne Concion -owner of Zenbi Salon