I signed up for a deep tissue massage and received a very light Swedish massage. I have experienced this at other Zen locations so hopefully this will be a one time incident at the Cornelius location.
What I have also realized is that an hour massage is now more like 45 minutes, it is usually 5 about minutes late and ends 5 minutes earlier and by the time you get into the room and change another 5 minutes is lost. If the massage is supposed to be 45 MIN than please advertise it as such. I will give a review of 5 since it was my first time in hopes the 2nd time is better.
I appreciate your comments. It is always helpful to speak to the front desk at the time of check out. We would like to know so that we don't put you with the same therapist and recommend a therapist with a different technique. Feel free to reach out to us so that we may accommodate you at your next visit.
As far as the timing of our massages, we do a 50 minute hands on massage with a 5 minute consult and change to lay on the table. The other 5 minutes if for you to relax and get dressed.
We do look forward to having you back and making your experience even better.