Zerorez Madison LLC
Carpet Cleaning
1155 Clarity Street #205
Verona,
WI
53593
(608) 848-9000
Mon - Sat: 8:00AM - 5:00PM
Sun: Closed
About
At ZEROREZ(R) Madison carpet cleaning, we believe that a healthy home starts with clean carpets. Nothing cleans more thoroughly, or protects your investment better than the revolutionary, patented and GREEN ZEROREZ(R) carpet cleaning system. Our professional technicians use the patented carpet cleaning system to solve the industry's top concerns:
Reappearing traffic lanes and spots after carpet cleaning; our system does not use soaps, harsh detergents or shampoos to clean, but instead, an innovative, non-toxic water based cleaning agent that leaves zero residue - zero residue means cleaner longer!
Wet carpets after carpet cleaning; our system cleans without flooding your carpets with detergents and water, which means short dry times.
Trained technicians who are professional, clean and respect your home.
ZEROREZ(R) carpet cleaning is pleased to offer its state-of-the-art, revolutionary and patented cleaning system. This unique cleaning system produces superior results, making it an excellent choice for soiled carpets.
Traditional steam carpet-cleaning uses heated water mixed with soaps, detergents and toxic chemicals that are injected into the carpet under pressure, which soak your carpets, pads and backing. Even though much of the soap, dirt and water are removed, a considerable portion of this mixture remains embedded in your carpe. As the carpet dries, this detergent attaches to the carpet fibers and literally acts as a magnet for dirt and other substances.
Conversely, the ZEROREZ(R) carpet cleaning does not use soaps, harsh detergents or shampoos to clean, but uses instead a revolutionary, non-toxic water-based cleaning agent as its cleaning fluid, called "Empowered Water(TM)," which cleans carpet better that soap without leaving a sticky chemical residue behind.
Empowered Water(TM) is applied to your carpet fibers by a patented high-pressure, controlled spray system that loosens embedded dirt and removes it through our powerful and patented extraction wand. Your carpet is clean without any residue and the dry time is dramatically reduced because we don't flood your carpets with water, unlike all other carpet cleaners. Our extraction wand combines the joint properties of fluid mechanics and pressure dynamics. This means that we clean down to the bottom of your carpets fibers--removing embedded dirt, soils, dried soaps (if previously cleaned by another carpet cleaner) and other debris.
Another great benefit of the ZEROREZ(R) carpet cleaning system is that spots are much less likely to reappear. Reappearing spots are often the result of wicking action from the back of the carpet to the tips of the carpet fiber as the carpet dries. We eliminate this and de-lamination (caused by conventional hot water extraction cleaning methods) because we do not penetrate the primary backing.
There is no one that cleans like we clean. If you want the best and highest quality carpet cleaning for your home or office, you can't beat our patented cleaning process.
ZEROREZ(R) carpet cleaning has a Platinum Rating from CRI (Carpet and Rug Institute) the industry's highest rating! Remember--no residue means cleaner longer!
For more information on Zerorez Madison's carpet cleaning services, call 608-848-9000 or BOOK NOW today!
Languages
- English
Payments
- American Express
- Cash
- Check
- Discover
- Mastercard
- Visa
Staff
Brad Zaugg
Certifications & Memberships
5 stars Vicki K Customer since 2016
I livre in a senior housing apartment & my carpeting looks so clean & is so much softer than when I moved in, & no smell ... Read More
5 stars Debrah G Customer since 2011
Zerorez just cleaned a wool rug for me and handled it beautifully. Tim was so professional and made sure he went over wi ... Read More
1 stars Anonymous Verified customer
Last year we used Zerorez as it was referred to us as a great company. First they were really late for my appointment. ... Read More
We are very sorry to hear this. Although this is not the typical experience (see 1500 testimonials on Facebook link) on a rare occasion something comes up that we need to come back out and look at the issue again. Customer satisfaction is extremely important to us and we offer to come back at no charge to look at anything a customer might feel uncertain about. On the front end of scheduling we do need to have a 2 hour arrival window and we try to communicate if we will be arriving towards the back end of that window. We understand people have busy lives and schedules so we try to manage our service with that in mind. Even though this is a bit later please call us back and we will come out and clean your project again at no charge. Please ask for Brandon or owner Brad Zaugg.
1 stars Jamie R Customer since 2015
Not the WoW factor
Hi Jamie.
I am sorry to hear this. I went back and reviewed the notes on your project.
The technician said he was told the carpet had not been professionally cleaned in 25 years, and upon inspection he strongly urged replacement. We are able to clean carpet like this--and get it clean-- but in some cases depending on the quality of the carpet, fiber protection application, and how heavy of use the carpet gets-- it will look better but not "like new". The technician notes said that upon finishing the customer was very happy, but the carpet still would need to be replaced. We can help prolong the life of a carpet by several years...but depending on the shape of the carpet we do sometimes recommend replacement instead of having a dissatisfied customer. I am sorry this did not bring the carpet back as far as you wanted. We will certainly come back and look at this again if you think it could be cleaner.
5 stars Dale E Customer since 2013
Courteous capable crew did a great job. Recommend to anyone!
4 stars Anonymous Verified customer
Carpet turned out looking good. I was surprised how wet the carpet was because I thought you had commercials out saying ... Read More
Sorry for the delayed response on this. We have just started using this system and we are not keeping track of this as well as we should. Yes, it does dry quickly, especially compared to traditional cleaning. There are several variables that may effect dry time, but this should never be very wet at all.... I wish I would have noticed this sooner so we could have figured this out earlier. Sorry!! I am glad you liked how clean the carpets were but I hope you called us at the time and we figured this out for you. Did we work extra hard on a stained area that didn't dry as quickly? Unusual situation for our system, but we certainly do want to take care of the problem for you if you call or email us in those rare instances. Brad Zaugg, Owner Zerorez Madison
5 stars Laura M Customer since 2014
Aaron and James were pleasant and nice to work with.
5 stars Anonymous Verified customer
Jose was the carpet technician that came to my home, and he was an absolute pleasure to deal with. I have used a number ... Read More
5 stars Bob H Customer since 2014
Service was excellent.
5 stars Ann B Customer since 2014
What a great job you did on my ...what I thought would never be able to be clean again carpets! Very happy with the res ... Read More
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