100.0% would refer friends and family to us

5 stars Customer since 2014

Always informative and honest. Very friendly and I will never go anywhere else! If you're looking for great and reliable service on your vehicle, go to z-mech. You will never be disappointed and they take pride in their work. Raleigh is very lucky to have them!

5 stars Customer since 2010

Great work, was told it would take 1 1/2 days to complete the difficult work and it was actually finished in one day which worked out so much better as this was my son's car and he was taking my car since his was in the shop. Thanks

5 stars Customer since 2010

Having 3 vehicles, I seem to visit Z often just for the general service. So happy to have found him, I really feel that he cares about me as a customer and looks after my vehicles as if they were his own. Carry on Z, you rock.

5 stars Customer since 2010

Z is very courteous, knowledgeable and friendly. He knows his stuff when it comes to cars and is very reasonable with his fees. If you have any problem with your car if Z can't fix it he can tell you who can. You can't go wrong with Z.

5 stars Customer since 2012

When I went and bought a used 2005 Mini Cooper and ended up having a few headaches with it and a check engine light pop on, after getting the code read and doing some research, I went first to a MINI dealer mechanic, hoping the problem was something that would be covered under MINI's warranty. It came back with a $5000 repair bill, on a car that only cost $9000, and they wanted to change out the entire DME because of an 'internal fault'. I was not happy, to say the least. The guys at Z-Mech had worked on my Acura in the past, so searching for a second opinion, I went to them to have them diagnose the problems it was having. I spoke mainly with Jose, who walked me through every step they were doing with the car, and they managed to get the SES light to go off (which was NOT related to a internally faulted DME), as well as get me a repair bill that was closer to $2000. I was very pleased. :) I took this list back to where I bought the car from and was able to get them to repair the car for me, which they should have done before it was sold (which was another several week process). So I finally have the car back now, and will be taking her to Z-Mech for the repairs she needs from now on.

5 stars Customer since 2013

Jose was most helpful and explained everything they would be doing. We received a callback to go over costs and decide what was needed right away and what could wait. Very honest...no pressure and I would highly recommend Z to everyone. They have worked on our Toyota Truck & Lexus. Very knowledgeable!

5 stars Customer since 2014

I was referred to Z Mech by a friend when I needed some extremely last minute, and someone major, work done on my car. They were so friendly and accommodating, and got my car taken care of in one day since my husband and I were going out of town the next day. They are definitely not just out to make money - Jose worked on my car, and was so honest and up front about what I did and did not need to do that day. The owner, Z, was also very genuine and gave me a ride to work since I was leaving my car at the shop. He even gave me a ride BACK to the shop and then back to work when I realized that I had left all of my keys with Jose (whoops!) but was very kind about the whole thing. I am very happy with how my car drives after they worked on it, and I would highly recommend this shop to anyone.

5 stars Customer since 2014

Great service

5 stars Customer since 2010

Excellent as always.

5 stars Customer since 2013

Explained issue and offered options. Keeps a log of other items that need attention in the future.

A pleasure to work with.