I watched as the previous client walked out looking amazing so I knew I was in for a great haircut. Well ,that is not what I got. Quite the opposite really. The new stylist Nicole was very nice but seemed nervous for such a high powered salon. You work at Zona, an Aveda salon, own it and don't make me wonder what I am walking out if here with.
She gave what would be a good haricut for someone else. I walked in with mid-lower back hair length that is actually quite healthy since I refreshed with a 9" cut 1 yr ago..and requested that I have it cleaned up and styled in front but to keep the length no more than a few inches trimmed if at all possible.
My hair is now neither framed nor long. I left with my hair just below my shoulders which was at least 5+ inches from my starting length. I have never had hair this short nor do I ever plan to again. Listen to your client!
I will return but will be seeing Shannon or Hannah definitely.