100.0% would refer friends and family to us

5 stars Customer since 2014

Good experience. Technician was polite, prompt and competent. Thank you for the great service.

5 stars Customer since 2014

I needed a plumber in a hurry--never heard that right? Well I was having a tough time securing somebody to repair a rental property of ours and decided to give Zoom a try. From start to finish the experience was outstanding--the receptionist was pleasant and knowledgeable and explained services are via a "menu" and not by time or situation. That made me more comfortable…Steve the technician was prompt, professional and kept me informed every step of the way. The job was more involved then anticipated but was completed as fast as possible to everyone's satisfaction.

Don't hesitate to give Zoom a call!

5 stars Verified customer

Great!

5 stars Customer since 2014

When I called they were very friendly on the phone and asked me what would be a good time for service. I said "how about 3:00pm today" and sure enough at exactly 3pm the truck pulled up. Jeff was the technician on the job. He was very friendly and knowledgeable about the job. The sewage line was blocked somewhere underground in the middle of the house. He pulled out his price book and told me upfront how much this was going to cost. I prefer paying for the job rather than paying by the hour.

He went in through the clean-out vent in the front yard. First he used a camera and showed me the problem. It was basically 50 years of hair and grease build up that clogged the lines. Next he took a high power water jet and fed it into the sewage line and cleaned it out. Then used the camera to showed me the before and after. There was a noticeable difference!

I was very pleased with the work. I would absolutely recommend them.

5 stars Customer since 2014

Very pleased with service Polite and professional

5 stars Customer since 2014

Very fast and professional service.

5 stars Customer since 2014

Calm, straightforward, clear about pricing, excellent work, understood our old house. I feel like I have a relationship for life with this company!

5 stars Customer since 2013

Great company to work with; efficient, trustworthy, professional, diligent

Zoom Drain & Sewer Service replied:

Hi Tom- Thanks for the kind words about my company. Let me know if you need anything in the future- Jim Criniti

5 stars Customer since 2013

Zoom was able to quickly resolve a root-clogging issue in a drain pipe that had backed up water in our basement. They showed up at the right time and fixed the issue in one visit.