Sara,Jon was amazing and my wife loved the new color and cut...said best ever.. however come to find out from my bank she was charged twice for some reason the original $125.00 she left a tip of $20.00 and was charged again a second time.on our account $145.00 causing a cascading event in our account.. called and girls said due to tip it was rung up twice to separate.. and $125.00 should fall of.. well that's unexceptable that still puts a hold on $125.00 extra in my account which was allocated for clothes for kids ect that day.. and ruined plans and cause issues in our account..? Why did this take place?? Why was card ran twice and not once for 145.00 and 20.00 separated out of that.. it's unexceptable! I'd like a response.! To be clear hair services were superior!!
We are so sorry for the confusion on this transaction. We have looked into this and everything on our end is showing a one time transaction and charge. We have even contacted our merchant services and they are confirming that for us as well. We suggest contacting your financial institution. All banks can handle their reserves a little differently. Feel free to call us if you have any further questions.