98.3% would refer friends and family to us

1 stars Customer since 2015

Hi, I was going to contact you to speak to a manager. I took my girls for a spa day. I've been a few times, but this time I was completely appalled by the unkempt facilities. First, my robe was dirty and had some sticky material on it with hair stuck to it. Then the hottub literally had hair, leaves, and some foamy dirt from the sides floating in it. When we went to take a shower after our appointments, the drain was FULL of hair. It was so gross and left me feeling dirty, rather than refreshed.

I told the lady at the front desk, and she just replied that she would let them know. It needed to be taken care of at that moment in time, before anyone else went back to use the showers. I couldn't believe I was at an "upscale" spa. I won't be back, even though you have great massage therapists.

Z Place Salon Spa replied:

Hi Christina,

We are so sorry to hear that your experience was less than amazing. We do appreciate your feedback. As soon as you left we did have a discussion with our spa attendant to make sure that each of the challenges you mentioned were looked into and dealt with.

5 stars Customer since 2017

It was my first visit with Savannah, and she was really wonderful; I will definitely schedule with her next time! She listened to what I wanted and then worked her magic. The hair color is beautiful! The cut is exactly how I like. She was fun to talk to and I enjoyed our visit. It was a quiet morning at the salon which made it a very relaxing and enjoyable time for me.

5 stars Customer since 2006

It was wonderful always a great cut and foil and good experience!

5 stars Customer since 2016

Mackenzie does a wonderful job.

5 stars Customer since 2017

Amazing experience!

5 stars Verified customer

By far my favorite place to treat myself. The staff is always friendly and polite! I always leave feeling pampered and relaxed.

5 stars Customer since 2012

Great experience, Kenna is amazing! She colored, cut and styled my hair, paying attention to my wishes. Highly recommend!

5 stars Customer since 2012

Thank you so much for my beautiful new hair color. It's Vibrant! It's Beautiful! I even received the color I have been wanting for over a year now. The stylist (I can't remember her name) was amazing. While I was processing she offered me tea, showed me some products for my face and demonstrated how and when to use it. The receptionist at the front desk were friendly and helped me find the best stylist for my budget. Thank you very much for a wonderful experience.

karen

5 stars Customer since 2017

This was my second visit to Z Salon last 90 days. . . Cut and color first trip, trim & root touch up yesterday. Wonderful, knowledgeable service by Monica. I can say she knows her stuff!

4 stars Customer since 2015

What a excellent facial and very professional and comfortable