98.3% would refer friends and family to us

5 stars Verified customer

My experiences with Air Tech for many years have been excellent (repair and maintenance of systems, replacement of both furnances and air conditioners with systems we have been very pleased with, and maintenance contract checks). The technicians have been professional, on time, very good communicators, and very thorough.

3 stars Customer since 2017

You've got my name wrong, which is Clement and not Kelmond (sounds utterly stupid). When I called to make the appointment, I spelled out my name clearly and repeatedly, so please explain who got it wrong. When your technician was writing out the bill, I noticed my name was wrongly written and he correctly it on my bill, but apparently, he didn't correct your records. Thank you.

Please explain what do you do for an "A/C Inspection and Tune-up", which was what I paid for. I can understand what is involved in an "Inspection" but what exactly are you supposed to do with a "Tune-Up".

Yes, your technician did a great job at changing out a part, which he discovered in a matter of minutes and got the A/C running as it should, but I was SHOCKED at the price of $329 that was charged. Eventually, he brought it down to $250, which was acceptable to me. Other than that, noting else was done to my A/C.

Whilst I'm grateful for his fast service to get my A/C working properly, I'm still rather curious at what is involved in a "Tune-up, so I would be most grateful if you can kindly clarify that for me. Thank you.

5 stars Verified customer

We couldn't be happier with the service from Air Tech. They actually started the work 16 hours after giving me a quote, and they were done 8 hours after that. Everything went smoothly, and they cleaned up after themselves really well. I would definitely recommend them to anyone looking to replace an HVAC system.

5 stars Customer since 2017

Claudia has excellent customer skills. She was very polite, nice and professional. She took the time to explain what she was doing especially when I asked her questions. Your company is extremely lucky to have a person like Claudia. She is a hard worker but works smart. Recommend your company to please take care of her. If I need to use your company in the future, I will request that Claudia be the technician to be sent. Thank you very much for your service.

5 stars Customer since 2013

I have been more than pleased with the service. I have my system checked every fall and spring and have referred friends and business associates to Air Tech of Houston. Every employee I have had contact with has been professional and always helpful.

5 stars Customer since 2017

Had a plastic-burning-smell in conjunction with the heater ceasing to operate properly, so look around the attic and notice the power-cut-off box had some melted plastic in it, and some scorch marks. I figured it had been arcing. I send an appointment request to AirTech via their website, and they responded quite quickly. I told them I had pictures so they asked for them, and thereby knew what to bring. This saved both them and me a lot of time and effort. They were able to bring out exactly what was needed, and completed the swap-out very quickly. The service tech was very professional, very efficient, very polite. And the fee was quite reasonable. Highly recommended!

5 stars Customer since 2012

Overall, quality work by a company that stands behind its product and services.

Needs to be corrected/addressed:

Incessant cell phone use. Customer requires FULL ATTENTION when on the job.

Better job in cleaning up.

5 stars Verified customer

Arrived in schedule and resolved problem promptly.

5 stars Customer since 2014

They are always efficient and on time to their monthly services!

5 stars Customer since 2014

Great Service and easy to work with! These filks aleays do a great jib at a fair price. They are very responsive, too.

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