This review is for their boarding services with bath upon pick up
I was SO hoping this would be an overall positive experience, based on reviews - now seen as mostly for Vet services.
Reception - cool (chilly) and efficient. Offered no assurance my dog would be in good hands.
Girl who came from back to get my dog was friendlier.
Reception upon pick up - cold, and efficient. Stated she had nothing to do with the dogs' care. She did request someone from behind come up front and tell me how my dog did while there.
Reporting man on my dog's stay - very friendly, seemed to know my dog and said he gave him extra attention
Pricing - Competitive
Store front: Clean, not too much in the way of crazy barking in the back
Board services: Left dog bed, toy, chew toy and measured out food (which if used correctly, he would be healthier today) No cameras/live streaming services. No report card
Bath and nail trim. Average.
AFTERMATH - My dog was extremely thirsty when he got home, drinking for a VERY long time. He was "off", but I chalked it up to being worn out from dog care center. But then even his appetite was off. He had some very loose stools. Then from that evening until now - late the next day/evening, he has had several bouts of diarrhea and vomiting. He won't even eat a treat. He's SO unhappy :(
Seems crazy that they require more in health standards to board there, yet send them home SO sick!