97.0% would refer friends and family to us

2 stars Verified customer

The dentist and hygienist were very nice and professional. They gave me detailed information about my care and I was very pleased with them, one of the best dental experiences I have had.

When I was done I went up to the receptionist and was presented with my care plan totaling $2000 worth of work. I had one cavity and they suggested I have a deep cleaning. I told the receptionist I would pass on the deep cleaning at this time. Looking annoyed she printed off a bill for the remaining work I needed done. I asked if it would be okay if I just had the one cavity filled at this time and she told me that I had three cavities, not what the doctor told me two minutes prior. I told her I would be paying cash and she told me it would be cheaper if I signed up for their credit card, which didn't make much sense when I can pay in full. I was also unable to schedule this with the dentist I had seen, it would be someone else doing my follow up work, which made me nervous due to the lack of communication already happening here.

I work in the health care industry and it saddens me that one person can ruin it for the whole practice. You really need someone compassionate and knowledgeable when dealing with the financial side of things. I will not be preceding with my care at Dental by Design.

Boston Dental Design replied:

Thank you for your feedback. We hope you change your mind and decide to choose us as your dental care provider. We hope you have a wonderful week!

3 stars Customer since 2017

The work was done perfectly but the problem is that firstly, the prices are much much higher than other places (maybe places that I have seen so far) and secondly, you do lots of advertisement for specific brands as the doctor's recommendation whereas me, as a patient, noticed that this is just a regular advertisement and not a real dentist's recommendation. You do get lots of money from the patients, so at least forget about the brands' sponsorship and recommend patients with the bests!

Boston Dental Design replied:

Hi, Mohammad! We appreciate you taking the time out of your day to write us a review. Thank you for the feedback. We look forward to seeing you at your next appointment!

5 stars Verified customer

Great experience! Marisol is fantastic!

Boston Dental Design replied:

Every person in our office takes full pride in their work including, Marisol. We're very glad that you enjoyed your experience. Have a wonderful day!

5 stars Customer since 2004

Fast, friendly, efficient, knowledgeable staff, honesty in providing care, and cutting edge technology combine to make this THE dental practice in Boston! You cannot go wrong with Boston Dental Design!

Boston Dental Design replied:

Hi, Susanne! Hope you've had a wonderful new year so far. Thank you so much for taking the time to write us a review. We look forward to seeing you at your next dental appointment!

4 stars Customer since 2016

I came here during the end of 2016. The staff were welcoming and honest. When inspecting my teeth they provided a resolution plan and next steps as well as a layout for costs. Dr. Z is thorough, honest and perfectionist of his work. I would recommend Boston Dental Design to anyone.

Boston Dental Design replied:

We have a referral program that rewards you for referring your family and friends! Give our office a call and we'll tell you all about it! Thanks for coming in. We hope you have a wonderful weekend.

5 stars Verified customer

Yolanda was proficient and very fast!

Boston Dental Design replied:

Yolanda is absolutely wonderful. Thank you for taking the time to write us a review. Hope the new year is treating you well so far!

4 stars Verified customer

Overall, Ashley and the tooth cleaner did a good job. However, after my cleaning, she said she'd escort me to the desk. I had to ask to have Dr. Zourdas go over my x-rays with me. I still have questions:

1) My Waterpik holds1 3/4 cup. How much Chlorhexidine should I add? I'm supposed to add warm water, but it would be cool by the next time I use it. O.K.? Also, the Waterpik instructions show running it along the bases of my teeth, aiming at an angle into the pockets, but others say to point it into the area between each tooth. Which do you recommend? Also, at bedtime, do I brush with sodium fluoride toothpaste, and then use the waterpik.

2) I did not get antiobiotic treatment of my pockets as Ashley suggested, which I probably should have. I'd like to avoid scaling if that would help.

Boston Dental Design replied:

Good afternoon! Thank you for coming in to see us. For the questions above, please contact our office and we'll be sure to answer all your questions. Have a wonderful rest of your day!

5 stars Customer since 2011

I always feel very well taken care of. The doctors work is always spectacularly executed and without discomfort. I wouldn't go anywhere else.

Boston Dental Design replied:

At Boston Dental Design, you're not just a patient here, you're a part of our family. We want to wish you and your family a Happy Holidays!

5 stars Customer since 2016

I've had some extensive work an extraction and two implants. I'm very happy with his work he explains his work thoroughly. Considering all the work the discomfort was minimal.

Boston Dental Design replied:

We're very pleased that you enjoyed your experience and that you're happy with the outcome. From all of us at Boston Dental Design, we want to wish you and your family a Happy Holidays!

5 stars Customer since 1997

As a patient since BDD first opened I'm happy to say that I've always been happy with their work and service and have never had a complaint.

Boston Dental Design replied:

Hi, Frederic! Thank you for being loyal from the beginning! From all of us at Boston Dental Design, we want to wish you and your family a Happy Holidays. Have a wonderful weekend.

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