I recently had my very long-haired Golden Retriever, Maggie in for a grooming at Bunker Hill. She had some extra mats as her undercoat gets very tangled when she gets wet. Laurie did a GREAT job with her and even gave me a tour of the user and pet friendly facilities designed to make the process easier and safe. Maggie's new doo looked great! The staff is friendly and caring! We'll be back!