While at my appointment, I learned the regular person who had colored and cut my hair for years was gone. I felt a little panic! My new person was Maria. She gave me her complete attention, and began with a head and neck massage that was fabulous. She had ideas for my hair. She gave me a great hand massage after washing my hair. She pays great attention to detail. At this appointment, i just had a color touch up, so I don't know how she cuts hair, but I was so impressed with her that i made my next appointment with her for that cut.