94.1% would refer friends and family to us

5 stars Customer since 2014

Ami always meets me with a smile and makes you feel incredibly comfortable... Her knowledge and confidence makes it an all around great experience every time!!!!

#customerforlife

5 stars Customer since 2015

Very professional and friendly.

5 stars Verified customer

Excellent from scheduling to completion of procedure...everyone is so helpful, professional, and happy.

A very pleasant experience as always.

5 stars Verified customer

Charisma was excellent, super fast and very professional. I enjoyed my visit. The only thing I would critique is my waiting time. I was called back 30 minutes after my appt time, which made me late for work.

Otherwise, the appt was flawless.

I look forward to my next services.

Thanks!

5 stars Verified customer

Im always impressed with Aimee's expertise and knowledge!

1 stars Customer since 2017

I spent 45 minutes with numbing cream on my face before being told students would not be able to do the procedure because in the past I have had shingles. The nurse made a statement regarding stem cells could cause another outbreak which I don't understand I'm not getting stem cells I'm getting my OWN blood product back!! Of course then I was told I could have it done in the spa which is double the price.

5 stars Customer since 2017

Ami was awesome, knowledgeable, and considerate.

1 stars Customer since 2017

I originally saw the advertisement for National Laser institute on Facebook. I inquired and they called me right away, it took a while for us to connect but, I eventually made an appointment for a consultation at the Dallas office. It was truly the worst experience. Absolutely no customer service. I was called to the back office, sat down and the gal "interviewing" me was checked out. No enthusiasm for the products or services I was inquiring about, I truly feel she could have cared less if I was there. There where even awkward moments of silence? A consultation is suppose to be a companies time to shine, share and promote what they offer then, ultimately make a sale. I showed up for my appointment ready and willing to make a commitment but, trust me there was no sense of urgency or customer service to showcase products, services or the company. Too bad cause I was a ready, willing and excited client looking for guidance, expertise and ready t o make a decision. Shame on you National Laser Institute Spa....

5 stars Customer since 2017

Really great experience. This is my 2nd visit at your facility. I had the same teacher each time for my photo facial. I advised her I did not get the results I had expected the last time. I don't know what she did but she must have changed the settings and I am very happy with the results so far, my skin looks great, my sun spot is much lighter! I have a 3rd appt scheduled and cant wait to see the results.

The students were professional and the teacher did an excellent job coaching them along the way and ensuring it was a great experience for me.

5 stars Verified customer

Excellent quality care from notification of services, check-in, procedure, and check out. I have used Nat'l Laser facility in Dallas, TX multiple times so I will be returning.

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